Affiliate Success
Exclusive Interview with Lee-Ann Johnstone just ahead of this year’s AffiliateFEST
We had the opportunity to catch up with Lee-Ann Johnstone who took time from her busy schedule to answer our questions on a wide range of topics related to affiliate marketing. Lee-Ann is the co-founder of Affiliate Insider and has been in the affiliate marketing industry for over two decades.
In the interview she talks about her career, the growth of Affiliate Insider and what is in store in the upcoming affiliate conference AffiliateFEST. She advises affiliate marketers to “invest in your skills development” and describes how to go about it.
While she admits that she has “no crystal ball that can predict the future”, she is quite confident that “commercial acumen and personal touch” will remain the secret of success in this industry even amidst the advent of artificial intelligence, machine learning, smart analytics and all that.
Over to Lee-Ann now.
GAV: Let’s start with a few words about yourself. Our audience love to hear top-class professionals saying a few words about themselves.
Lee-Ann: I like long walks on the beach and sunsets? … Just kidding, I’ve been in the iGaming space for almost two decades and seen a lot of affiliates build businesses which is incredibly difficult to do alone. Having spent a lot of time building affiliate programmes and relationships I saw the gap to break out of the corporate world and make a difference helping others to grow their businesses with mentoring support, which isn’t readily available in the affiliate sector. This is why I’ve built Affiliate Insider – a company that can help support best practice, strategic growth, and skills development for affiliates and operators alike. I’m passionate about this Chanel and about what we do and I think it shows in the quality of the services we deliver to our clients, sponsors and delegates alike.
GAV: How did you choose affiliate marketing as a career? Is it deliberate or is there an interesting story behind that. About 20 years ago, it might not have been a popular choice.
Lee-Ann: It wasn’t a conscious choice back then as it was still an industry evolving. I learned everything I know today – on the job (as digital marketing was being created still, I was learning it as we went along) I just really loved it! I moved into online from a traditional offline marketing background and had a in depth online media buying background before moving over to affiliate relationship management and I guess it was the people aspect I loved the most. Finding ways to meet the end goal and revenue objective innovatively is what spurred me on to specialise in this channel and here we are almost two decades later and I’m still learning so much each day.
GAV: It’s been under 6 months since affiliateinsider.com was launched. The website offers all-round coverage of the affiliate industry. Is the growth so far in anticipated lines?
Lee-Ann: As we are still a new brand to market our growth rate has been well above expectations and this is due to the fact that our content team know this industry inside out, we live, breathe and consume everything about the affiliate marketing sector in the iGaming space each day. We manage clients affiliate programme, we create content that supports affiliate growth and we teach others the skills our team has amassed over two decades of being in the iGaming sector. Through this FREE for all knowledge share Affiliate Insider has built a solid reputation in a very short time as a thought leader and developer of best practice, strategies that impact revenue growth and events that deliver a depth of content found nowhere else. The combination of mentoring, training, content lead events and insight is what makes this business invaluable to the industry both affiliate and operator facing. Suppliers need to engage with our site too as it is here that they will engage new business leads for the products and services they deliver in this market place. We have a steady and loyal repeat readership growing on the site and in our newsletters who spend time on the site, and take time to read the content we are delivering which is offered with no paywall restrictions.
GAV: What about AffiliateFEST? What is special in this year’s event on September 19th? Who will benefit from attending the event?
Lee-Ann: All our Affiliate Bootcamps are special – but AffiliateFEST really is about helping affiliates growth hack their marketing and digital activities on site to increase their revenue. Today we just announced the Keynote for September’s event who is trailblazing influencer marketing as a new digital medium : Ben Jeffries (CEO of Influencer along with YouTube sensation Caspar Lee). This is the kind of content we focus on bringing to affiliates and operators in order to share the latest tangible insights and marketing techniques. This really is the core of what this conferences offer. Digital Marketing Insights that help affiliates get ahead of digital disruption within the iGaming industry offering them a competitive advantage to implement strategies and tactics to really row their revenue.
Each Bootcamp we run is unique and has a very specific subject or vertical focus – for example we have the Affiliate Insider America Track coming in April 2019 at Betting On sports America, and an exclusive African Business Retreat for those affiliates who want to expand their business and localise into the African Market as well as have a but of a retreat in South Africa alongside to take time out from working in their business to work ON it.
GAV: You have been in this industry for two decades. What’s your advice to people who are starting out on the affiliate industry? What does it take to become successful in the industry?
Lee-Ann: It’s a lot of hard work. You learn every day and you need to keep your knowledge base fresh. I consume an incredible amount of media around the subject of affiliate marketing, I also write a lot about it too from my own experiences which helps to upskill others. It takes determination and grit to be a good affiliate manager, as the skills set required to be a real good one is vast. My advise to anyone coming in to the industry is to invest in your skills development by finding experts you can learn from. This generally means finding people who have hands on experience for a few years longer than you in doing the job successfully.
There is no accredited School of Affiliate Marketing for the iGaming space. Therefore we have created The Affiliate Insider Training academy which offers a range of training options for both corporates and individuals to gain access to expert lead affiliate marketing strategies and for affiliates – a source of iGaming business mentoring that can help them advance their skills and work with like minded individuals to knowledge share and grow revenue in the affiliate space. Everything we do is about offering a high end in depth service with tactical content that can be implemented in any iGaming business for success.
GAV: Final question now. Could you provide your take on the evolution of affiliate marketing industry over the years? We have been hearing a lot about machine learning and all that. Will there be a time when robots take over affiliate marketing scene?
Lee-Ann: I think we are in for a big evolution in terms of how the affiliate model sits within the digital marketing mix. As one of the largest and most cost effective drivers of traffic the channel continues to evolve year on year and grow. AI is a big part of the reason why this is happening as we get smarter analytics and more regulated the opportunity for innovation continues to expand in this channel as well. The entire ecosystem will need to overhaul the value chain and how relationships interact in the affiliate model. We could see a move to differential pricing from traditional CPA and Revenue Share or Hybrid models based on tracking omni channels more accurately. There is no crystal ball that can predict the future but I can say that relationships will always require a commercial acumen and personal touch to really succeed and this is what we excel at delivering at Affiliate Insider as well.
Thanks for your time Lee-Ann, we really appreciate it, and all the best for the AffiliateFEST!!!
Affiliate Success
TAG Media and Gamblitude Launch affie.ai
The AI-Powered Affiliate Manager Assistant Set to transform Affiliate Management in iGaming
TAG Media and Gamblitude have launched affie.ai, a guided decision-making engine built for iGaming affiliate managers. It combines TAG Media’s 150+ years of collective affiliate management experience with Gamblitude’s operator-grade data and analytics platform.
affie.ai will make its debut at SBC Summit Malta (28–30 April), where affie.ai’s Elaine Gardiner, Alana Weldon and Wojtek Sznapka will be demonstrating the platform to operators interested in becoming one of the first five launch partners.
The Problem affie.ai solves
Affiliate management sits at the centre of operator acquisition strategy. It demands financial judgement, negotiation skill, data literacy and market knowledge. Yet there is no industry-standard training, no widely accepted playbook and no safety net when a commercial decision goes wrong.
The data is there. What’s missing is consistent, effective interpretation. With time, an experienced affiliate manager may know what a declining CPA trend means in a specific market or when a revenue share deal needs renegotiating. A less experienced one may not – and that gap costs operators money, talent retention and competitive ground.
Even for experienced affiliate managers, having the requisite time and patience with convoluted systems and tools to spot gaps and opportunities, even ad hoc, is progressively rare, further limiting their ability to achieve sustainable growth within their affiliate programme.
By encoding proven affiliate management expertise directly into their daily workflow, affie.ai gives affiliate managers the ability to make decisions grounded in real programme data and industry best practice, positioning them for true proactivity with their affiliate partners.
What is affie.ai?
affie.ai is a guided decision-making engine, not a dashboard and not a tracking platform. It is trained on real affiliate programme performance data and built on the strategic frameworks TAG Media has applied across 50+ programme launches over the past decade.
On the data side, Gamblitude, founded by former STS chief technology officer Wojtek Sznapka and former STS chief sportsbook officer Piotr Cerlak, provides the analytical backbone: a cloud-native data layer purpose-built for iGaming operators.
The result is that affie.ai provides affiliate managers with specific, data-informed recommendations on deal structures, partner performance, programme optimisation and commercial risk insights, removing the time spent and consistency required in pulling reports, second-guessing spreadsheets to build progressive performance.
For operators, affie.ai delivers measurable reductions in programme management overheads, faster onboarding of new affiliate managers, institutional knowledge that stays in the business regardless of team changes and the agility to make rapid commercial decisions to positively impact the bottom line. affie.ai gives affiliate managers the power of proactivity.
Human Relationships, Sharper Decisions
Affiliate management is a relationship business. Trust between manager and affiliate drives long-term value – no tool replaces that.
affie.ai removes the noise around those relationships. Instead of debating whether a deal is commercially sound, the affiliate manager already has the answer and can focus on the conversation. affie.ai provides human-led decisions with AI-led precision, built on real data, not assumptions.
Elaine Gardiner, Co-Founder of affie.ai says: “After 17 years managing affiliate programmes for operators including Cherry Casino, Ninja Casino and Rizk, I know what good decision-making looks like in this role and I know how rarely it’s supported by the right tools. affie.ai takes the strategic thinking our team applies every day and makes it available on demand and at pace: specific to your programme, specific to your data and ready when the affiliate manager needs it.”
No Strings Attached Six-Week Trial – Five Places
affie.ai is offering five operators an exclusive six-week trial. No fees. No lengthy onboarding. Operators connect their affiliate programme data and their affiliate team uses the platform to obtain new insights on their own numbers, enabling faster commercial decisions on deals to build growth. To book a meeting, email [email protected] or visit www.affie.ai to register your interest in using affie.ai to build affiliate programme growth.
Affiliate Success
ReferOn Shortlisted for “European Corporate Services Supplier” Category at EGR EUROPE Awards 2026
ReferOn, the next-gen affiliate management platform, has been named on the EGR Europe Awards 2026 shortlist in the “European Corporate Services Supplier” category, recognising the platform’s solutions that help real operators with their operations and growth.
Continuing 2025’s Momentum
The nomination reflects a busy 2025 for ReferOn, one that was highlighted by significant product updates, rapid growth, and an ascent to becoming one of the most recognised affiliate management platforms in the industry.
Going into the new year, the ReferOn team has ambitious plans to accelerate this positive momentum by scaling alongside its growing partner base with advancements to its product vision around clarity, transparency, and ease of use. The EGR Europe Awards 2026 marks a pivotal start to 2026, and an award win demonstrates that the platform’s direction truly resonates with operators and affiliate managers worldwide.
Refie’s Human Impact
Refie, the platform’s human layer, transcends a mere surface-level companion. It hops around dashboards and workflows, providing relevant assistance, such as fixing reward logic, identifying anomalies, and making suggestions to the user.
In 2026, ReferOn plans to enhance Refie’s functionality with advanced platform gamification, engaging users and transforming how affiliate managers interact with their day-to-day operations. These developments will pave the way for personalised, smart intelligence on the platform and set an industry standard for affiliate tech.
Alex Bukin, General Manager, commented on the nomination and plans for 2026, “ReferOn made great strides in the past year, with major product developments, key recruitments, and a rapidly growing partner base. With this growth, our expectations have risen, and we want to establish ourselves as a platform that accelerates affiliate tech across the board. Being nominated for the ‘European Corporate Services Supplier’ category solidifies our ambition and is a meaningful start to our new year. With Refie driving more innovation, we look forward to driving our goal of transparency, clarity, and customer-facing features even further.”
Affiliate Success
ReferOn Wins Prestigious “Best Affiliate Software 2025” at SiGMA Central Europe B2B Awards
A milestone achievement as ReferOn continues to impress
ReferOn, the next-generation affiliate management platform, has taken the title of “Best Affiliate Software 2025” at the SiGMA Central Europe B2B Awards, held in Rome.
The award recognises ReferOn’s rapid growth in becoming a leader in iGaming. It distinguishes the platform for its cutting-edge architecture, exceptional product innovations, and measurable impact on affiliate operations.
Redefining Affiliate Management
In a short amount of time since its inception, ReferOn has become one of the most recognised names in affiliate technology, leading the way by creating user-centric features that help the real needs of affiliate managers.
The platform recorded rapid adoption, supporting an influx of tens of thousands of affiliates and millions of clicks while continuously evolving and growing with new features and refinements. The platform’s approach to innovation and user-facing experiences is its new living interface, Refie. Refie brings awareness and human-like interaction to the platform, helping make affiliate operations more personable and accessible.
Building Beyond the Standard
Alex Bukin, General Manager at ReferOn, commented on the win, “This award is more than recognition. It empowers and validates our team, encouraging us never to stop building. At ReferOn, we always aim to shape how affiliate marketing should work. At its core, it should be simple, transparent, and powerful. Every new integration and feature comes from a team that deeply understands the product and what real affiliate managers need. This helps us refine our platform to be the best it can be. And we’re only getting started!”
Continued Momentum
ReferOn’s win at SiGMA Central Europe marks another significant achievement. In 2025, the platform conducted multiple migrations and released groundbreaking features to transform affiliate operations. Its sights are set on 2026 — a year that will be focused on product refinements, sustainable growth through key industry partnerships, and delivering more key solutions for real affiliate managers.
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