Connect with us

News

ThePOGG Milestone: $1 million returned to players via casino complaints

Published

on

ThePOGG.com’s complaints service has passed $1,000,000 returned to players

ThePOGG.com is proud to announce a milestone for the site as we have returned over $1 million to players. ThePOGG prides itself on providing a quality mediation process for players that is free to use.

Stats at a Glance

Just how much has been returned to players this year? How much is the average complaint worth to the player? What’s the average daily return to the playing community? You’ll be surprised to learn how much ThePOGG gives back to players through their casino complaints service.

thepogg.com logo

 

Stats all time

Income recovered for players: Over $1 million USD
Total number of complaints: 1006
Average value of a complaint: $996

Stats in the past 12 months

Total money recovered: $346835
Total number of complaints: 395
Complaints resolved: 124
Complaints ruled in favour of the operator: 105
Complaints ruled in favour of the player: 99

Over the last 6 years ThePOGG.com’s complaint service has, in my opinion, consistently offered the most thorough and balanced dispute mediation service within the remote gambling market. Our attention to the details of each case and active participation in every complaint discussion ensures that our service delivers the best possible outcome in the highest possible number of complaint situations. I have always felt that to deliver the service that our players deserve we need to engage with every complaint, get to know the details, so that where a player has been wronged we can take the necessary steps to rectify the situation or, where an operator are unwilling to treat the player fairly, assertively warn other players to avoid that operator. This has played out time and time again where we’ve managed to get players with complex cases paid.

It’s fantastic to see the service growing at a significant rate, having doubled the number of complaints dealt with year on year and the total money returned in far less than 18 months. We all want an industry with no complaints – and we could move closer to that if players just took a little time and looked for genuinely good operators before they signed up – but there will always be disagreements between players and operators and as long as that continues we intend to be here to help players get an impartial opinion on their case.” – said Duncan Garvie, Manager & ADR Official

 

About ThePOGG

ThePOGG.com is not your average online casino portal as the site pride’s itself on having a critical eye when it comes to casino reviews and having the toughest standards for recommendations. ThePOGG is one of the fastest growing casino portals around and continues to add value and services to players to help them make the most informed decision on where to play.

deposit guarantee casinos on thepogg website

Some of the standout features of ThePOGG includes their Casino Complaints and Dispute Mediation service. The site also has terms and conditions monitoring service which offers customer protection from retroactively changed terms and conditions. The site also lists casinos that hold the Deposit Guarantee Seal to refund a player’s deposit if a casino recommended by them is found to treat a player unfairly. Our Bonus Reporting system offers a accurate and fair way to compare the value of the Welcome Bonuses at different operators. ThePOGG has the toughest standards in the industry for providing casino reviews. ThePOGG gives honest and accurate reflections of the services provided by online operators and most importantly for player peace of mind: placement and recommendation on ThePOGG.com can NEVER be influenced via improved revenue deals.

 

News

7 Rules For Online Gambling

Published

on

7 Rules For Online Gambling

 

Read these 7 tips before you begin to gamble online.

1. The Law

There is a reason why this is number one on this list. It’s because the laws varies as to whether it is legal for you to gamble online. Know your states local laws before you begin to gamble on the Internet. If you are unsure, contact your local authorities, or as a reference, visit this site: http://www.gambling-law-us.com/State-Law-Summary/

If you are outside of the United States, the same advice still applies. Do a search on the Internet or contact local authorities to determine whether it is legal or not for you to gamble over the Internet.

2. Casino Research

Keeping track of trustworthy casinos is the primary reason this website exists. I would still suggest you do your own investigation before making the first deposit. This includes your opinion of the website. Is it a shallow website without much content? Do they have customer service numbers and email addresses posted in a visible manor? Are their policies, terms, and condition statements vague or short? These are all ways to determine just how serious the company is about their operation.

Additionally, search for message boards and forums for any information regarding the casino in question. There are few websites like Casinofy that “approve” or suggest casinos. That does not mean it’s a reliable casino. Seek out more than one positive review for a casino.

3. First Time Playing

Almost all casinos and online poker rooms allow you to play for free. Once an account is made, there will be options to play for free, or play for money. Be smart! Play for free for a while. You may find out you don’t like a certain game, or the way the casino operates. This is your chance to move on before you make that first deposit.
If the casino does not offer the chance to make a free account, that would be a cause for concern. Move on to another casino if this is the case.

4. Payouts

Most importantly, when we sign up for a casino, most are thinking about winning! That’s the fun of gambling. Being a safe gambler means understanding that winning at a casino is not a given; however it’s a huge rush of excitement and adrenaline when it happens!
In the case that you win, you will want paid! Read the casinos payout conditions. Be sure that there are no stated stipulations that could prevent you from accessing your money outside of the online casino.

5. Customer Support

As stated earlier, customer support is an important way to judge the quality of the online casino. Research to make sure there are multiple ways to get in touch with casino staff. 24-hour phone numbers live online chat and email addresses are common industry standard customer services. It’s actually a great idea to call the customer service numbers and talk to the individual. Ask them a question or let them tell you about their sign-up bonuses.

6. Know The Game

This is no different with land-based casinos. Know your specific game rules before you begin to play. Different casinos will have different in-house rules that always apply first before what you are used to, or what you experienced elsewhere. Additionally, online casinos choose different software vendors. All software vendors and their licensees are not created equal. Read before you bet!

7. Adopt A Playing Style

With a land-based casino, you are often forced to play at a certain speed. You also don’t always have a nice dealer that will explain the difference in games or even how to play to you. I’ve made the same “first timer” mistakes myself. That ends up in loosing money fast!

After you research the in-house rules, be sure to use your own personal playing style with the games. Take your time! Think about your bets. Even more so, do some research on game strategy. There is plenty of free information available on the Internet that gives you an edge at playing the games. I will warn you that some “strategy” scams do exist. Use only free information, and carefully consider the tips or techniques before you employ them. After all this, HAVE FUN!

Continue Reading

News

Live Dealers Prove Big Draw for Online Casinos

Published

on

Live Dealers Prove Big Draw for Online Casinos

 

The online casino experience has come a long way in recent years. Gone are the simple and unappealing presentations that players encountered with their favourite games. They’ve been replaced by attractive and exciting displays that not only replicate the physical-casino setup but are beamed directly from specialised studios with live dealers in charge of the action. 

It’s all down to the power of the internet and the development of newer technologies that allow the best live casinos online to provide thrilling playing and betting experiences for their customers all over the world. And it’s the widespread availability of increasingly reliable broadband internet that has made it possible for just about every adult that’s eligible to take part and enjoy themselves without leaving the comfort of their homes.

This is why online gambling has taken off in recent years, and in places like the United Kingdom — where betting and gambling are enormous pastimes and a giant industry worth £14.3 billion a year — it’s taking an ever-larger slice of the gambling space pie. According to the most recent figures from last year, online gambling in the UK is now worth £3.2 billion annually, a 3.9% rise on the figures from the previous year. 

People are playing on their desktops, laptops, tablets and, increasingly, their smartphones as the best live casinos are typically configured to work on the entire range of popular devices in use today. It’s not only the convenience of online casinos that’s providing such an attraction, but the time and cost savings too — why drive or fly to a casino and stay at a hotel when you don’t have to?

 

What Happens at Live-Dealer Casinos?

Online casinos with live-dealer features are broadcast via the internet from studios in various parts of the world. They have everything you’d expect from a physical casino depending on the type of game you’re playing — roulette, poker, blackjack, baccarat and a whole lot more. When you sign up for an account at one of the best online casinos, you’ll typically be offered a promotion or bonus that may include cash sums that you can start using straight away to place bets — so an initial deposit might not be required. 

You’ll be able to interact with the dealer and everything is done in the same way as an offline casino. If you’re playing a card game like poker, for instance, the cards will be real and not a graphic, like they were in the early days of online casinos. The dealer will shuffle them, and you can place your bets, all in real-time, giving you the experience of being at a physical casino. As well as interacting with the dealer, you may also be able to chat with your fellow players — usually via a live chat feature.

 

Added Benefits of the Best Live Casinos

If you’re used to playing at physical casinos and are now spending more time at some of the best live casinos online, you’ll have surely noticed that there are additional attractions to the latter. They may have innovations you won’t find at offline casinos such as giant wheels spun by live presenters in games that are specially created for the online casino experience — Crazy Time from online casino provider Evolution Gaming is one such example. 

Plus, there’s added graphics to make the experience of remote playing and gambling all the more exciting, and the best studios are fitted out with the latest in lighting and other elements so that they look vibrant, inviting and make you want to stay and play. 

It turns out that you can bet on live dealer online casinos to offer a great time every time you visit.

Continue Reading

News

TheBigFreeChipList.com Has Rebranded To Chipy.com

Published

on

TheBigFreeChipList.com Has Rebranded To Chipy.com

 

Welcome To TheBigFreeChipList’s New Identity

The leading gambling portal, TheBigFreeChipList, has rebranded itself as Chipy.com to better reflect the company’s current goals and objectives. The new identity was meant to bring awareness to the company’s offerings, as the new domain name is more tuneful, shorter, and easier to remember.

TheBigFreeChipList is not gone for good – the company has implemented a restructuring process without losing its brand essence whatsoever. Players will find the same top-quality online gambling content in the same user-friendly approach. The rebranding has only targeted the gambling platform’s name, without changing the interface of the website.

Chipy.com is renowned for its Playground section and the Community Shop, two unique features on the market. The reason for the Playground’s originality is that the section hosts an excellent selection of games, where gamblers can play using Chipy coins, the website’s exclusive currency, for a chance to win.

With the Chipy coins, players can visit the Community Shop, a virtual shopping section, and indulge themselves with a generous collection of fun items. They have the opportunity to turn their coins into actual money by purchasing “Real Money Items”, acquire exclusive bonus offers by visiting the “Shop Bonuses” section, as well as getting hold of some really cool “Avatar Items”.

A Foray Into The Past

The company was established in 2012, under the name of TheBigFreeChipList, and was an immediate success. Only a few months after its launching into the online gambling industry, the Bonus Blog section of the site became extremely popular among gambling aficionados. This section is enjoying a lot of popularity in the present day as well.

It didn’t take long for TheBigFreeChipList to become one of the most trustworthy and reputable online gambling portals in the industry. Its offerings have always consisted of wide-ranging lists of online casinos rated and reviewed by real players, first-class collections of casino bonuses, entertaining game titles, and top software providers. And last but not least, an extensive and reliable news section aimed to bring users the latest gambling news.

Final Thoughts

TheBigFreeChipList has passed on its legacy to Chipy.com with the purpose of finding a balance between old and new, without losing its brand essence. The new identity represents the company in the online gambling industry and all the interconnected assets that come with this change are meant to propel Chipy.com into one of the best online gambling platforms on the market.

Chipy team believes that this change is important for further development and is hopeful that will bring significant benefits not only for the gambling portal but also for the players – as this rebranding process was before anything else an improvement meant to help users easily and efficiently retain the name of the website.

 

Be sure to check out chipy.com and keep an eye out for all the fun surprises this rebranding has brought with it!

Continue Reading
Advertisement

Groups

Latest News

7 Rules For Online Gambling 7 Rules For Online Gambling
News6 days ago

7 Rules For Online Gambling

  Read these 7 tips before you begin to gamble online. 1. The Law There is a reason why this...

Live Dealers Prove Big Draw for Online Casinos Live Dealers Prove Big Draw for Online Casinos
News2 weeks ago

Live Dealers Prove Big Draw for Online Casinos

  The online casino experience has come a long way in recent years. Gone are the simple and unappealing presentations...

TheBigFreeChipList.com Has Rebranded To Chipy.com TheBigFreeChipList.com Has Rebranded To Chipy.com
News2 weeks ago

TheBigFreeChipList.com Has Rebranded To Chipy.com

  Welcome To TheBigFreeChipList’s New Identity The leading gambling portal, TheBigFreeChipList, has rebranded itself as Chipy.com to better reflect the...

News3 weeks ago

Sports Betting Thriving Despite Lockdown

  Wanna Make a Bet? The global pandemic put North American professional sports on the shelf for nearly five months...

News4 weeks ago

The Outlook for UK iGaming Affiliate Marketing in 2021

  The iGaming industry can be quite lucrative for affiliates who know how to make the most out of available...

News1 month ago

The Growing Canadian Online Gambling Market

  All reports suggest that the Canadian online casino market is among the most remarkable in the world. With the...

News1 month ago

5 Important Facts About New Zealand’s Gambling Market

  Whenever there is a focus on the gambling market within the Asia-Pacific region, Australia, which is one of the...

3 Things To Consider Before Starting A New Casino Affiliate Business 3 Things To Consider Before Starting A New Casino Affiliate Business
Affiliate Success2 months ago

3 Things To Consider Before Starting A New Casino Affiliate Business

  There can be no question that the online casino business is flying right now. It seems that nothing can...

Big Betting Brands to Build on New Revenue Streams in 2021 Big Betting Brands to Build on New Revenue Streams in 2021
News2 months ago

Big Betting Brands to Build on New Revenue Streams in 2021

  Rain, shine, regulation issues or pandemic, it seems nothing stops the UK sports betting industry from moving forward with...

News3 months ago

Casinos around the world cautiously reopen to a new normal

  Given how devastatingly hit the casino business has been in the past few months, it should come as little...

Trending

Skip to toolbar