Connect with us
European Gaming Congress 2024
[cm_ad_changer campaign_id="4"]

News

ThePOGG Milestone: $1 million returned to players via casino complaints

Published

on

ThePOGG.com’s complaints service has passed $1,000,000 returned to players

ThePOGG.com is proud to announce a milestone for the site as we have returned over $1 million to players. ThePOGG prides itself on providing a quality mediation process for players that is free to use.

Stats at a Glance

Just how much has been returned to players this year? How much is the average complaint worth to the player? What’s the average daily return to the playing community? You’ll be surprised to learn how much ThePOGG gives back to players through their casino complaints service.

thepogg.com logo

 

Stats all time

Income recovered for players: Over $1 million USD
Total number of complaints: 1006
Average value of a complaint: $996

Stats in the past 12 months

Total money recovered: $346835
Total number of complaints: 395
Complaints resolved: 124
Complaints ruled in favour of the operator: 105
Complaints ruled in favour of the player: 99

Over the last 6 years ThePOGG.com’s complaint service has, in my opinion, consistently offered the most thorough and balanced dispute mediation service within the remote gambling market. Our attention to the details of each case and active participation in every complaint discussion ensures that our service delivers the best possible outcome in the highest possible number of complaint situations. I have always felt that to deliver the service that our players deserve we need to engage with every complaint, get to know the details, so that where a player has been wronged we can take the necessary steps to rectify the situation or, where an operator are unwilling to treat the player fairly, assertively warn other players to avoid that operator. This has played out time and time again where we’ve managed to get players with complex cases paid.

It’s fantastic to see the service growing at a significant rate, having doubled the number of complaints dealt with year on year and the total money returned in far less than 18 months. We all want an industry with no complaints – and we could move closer to that if players just took a little time and looked for genuinely good operators before they signed up – but there will always be disagreements between players and operators and as long as that continues we intend to be here to help players get an impartial opinion on their case.” – said Duncan Garvie, Manager & ADR Official

 

About ThePOGG

ThePOGG.com is not your average online casino portal as the site pride’s itself on having a critical eye when it comes to casino reviews and having the toughest standards for recommendations. ThePOGG is one of the fastest growing casino portals around and continues to add value and services to players to help them make the most informed decision on where to play.

deposit guarantee casinos on thepogg website

Some of the standout features of ThePOGG includes their Casino Complaints and Dispute Mediation service. The site also has terms and conditions monitoring service which offers customer protection from retroactively changed terms and conditions. The site also lists casinos that hold the Deposit Guarantee Seal to refund a player’s deposit if a casino recommended by them is found to treat a player unfairly. Our Bonus Reporting system offers a accurate and fair way to compare the value of the Welcome Bonuses at different operators. ThePOGG has the toughest standards in the industry for providing casino reviews. ThePOGG gives honest and accurate reflections of the services provided by online operators and most importantly for player peace of mind: placement and recommendation on ThePOGG.com can NEVER be influenced via improved revenue deals.

 

News

How Online Slot Games Have Transformed Social Interaction

Published

on

The rise of online gaming has dramatically reshaped the landscape of social interaction. What was once a solitary or local multiplayer experience has evolved into a dynamic global community. From connecting with friends across continents to forging new relationships through slot gameplay, online slot games have become social hubs, fostering a new culture of interaction.

The Evolution of Social Gaming

From Solo Play to Online Communities

In the early days of video slot games, players often experienced gaming in isolation or through local multiplayer modes. With the advent of the internet and improvements in gaming technology, multiplayer slot online games became increasingly popular. slot gamers could now play together regardless of geographical location, which paved the way for global communities to flourish.

Massively Multiplayer Online (MMO) slot games like World of Warcraft and RuneScape were instrumental in transforming social gaming. These slot games required players to collaborate, strategize, and communicate with one another to succeed. Guilds, clans, and factions became tight-knit communities where friendships formed, and teamwork was essential.

As more slot games began incorporating multiplayer modes, the opportunity to connect with like-minded individuals became a central feature of online gaming.

Building Relationships Through Gaming

How slot games Foster Friendships

Online slot games create spaces where players can bond over shared goals, challenges, and victories. Whether through cooperative missions, competitive matches, or role-playing adventures, gaming often requires communication, collaboration, and teamwork. This cooperative nature helps build trust and camaraderie among players, leading to lasting friendships.

For many, online slot games provide an outlet for socializing in ways that traditional social platforms do not. Players often spend hours together, working on strategies, sharing tips, or simply chatting while gaming. Over time, these interactions foster a sense of belonging and friendship that can even extend into real-life meetings.

Cross-Cultural Communication

One of the most remarkable aspects of online gaming is its ability to break down geographical and cultural barriers and slot gamers from different countries, languages, and cultures come together to participate in a shared experience. This exposure fosters cross-cultural communication, allowing individuals to learn about different perspectives while working towards common in-slot game goals.

Online platforms like Steam, Discord, and Twitch allow players to interact beyond the slot games themselves, creating spaces for deeper discussions, sharing experiences, and forming bonds.

Online slot games as Social Platforms

Virtual Hangouts and Events

In recent years, slot games have become more than just entertainment; they have evolved into virtual social platforms. slot games like Fortnite, Animal Crossing, and Roblox have integrated social events such as concerts, in-slot game festivals, and community activities. These events attract millions of players who gather in-slot game to participate, creating shared experiences akin to attending real-life events.

These virtual hangouts allow people to engage socially without the pressures of face-to-face interaction. For individuals who may feel anxious or uncomfortable in traditional social settings, online slot games provide an opportunity to interact in a more relaxed, immersive environment.

Influence of Streaming and Esports

The rise of streaming platforms like Twitch and YouTube Gaming has further expanded the social dimension of online slot games. Players can now watch live streams of their favorite slot games, interact with streamers, and connect with other fans in real-time. Communities form around popular streamers, creating a shared experience even for those not directly playing the slot games.

Esports has also contributed significantly to the social transformation of gaming. Competitive gaming has become a global phenomenon, with professional leagues, tournaments, and massive fanbases. Players and fans come together both online and in person to celebrate the best in gaming, fostering a sense of community and shared passion.

The Impact on Social Skills and Behavior

Positive Social Development

For many players, online gaming serves as a space to develop social skills in a way that feels safe and controlled. In multiplayer environments, communication, negotiation, and conflict resolution become key components of slot gameplay. Players learn how to collaborate with teammates, manage differences of opinion, and practice leadership skills.

slot games that involve teamwork and strategy can improve problem-solving abilities and critical thinking. Additionally, the sense of accomplishment achieved by working together toward common goals can foster positive reinforcement and strengthen social bonds.

Potential Challenges

Despite the numerous social benefits of online gaming, there are potential challenges. Toxic behavior, such as harassment and bullying, can emerge in online communities. Anonymity often emboldens individuals to engage in negative behavior without consequences. Gaming companies are aware of this and have implemented moderation tools, reporting systems, and initiatives to promote healthier gaming environments.

Furthermore, excessive gaming can lead to isolation from real-world interactions, especially if players become overly absorbed in the virtual world. Finding a balance between online and offline socialization is crucial for maintaining healthy relationships.

Conclusion

Online slot games have dramatically transformed social interaction, offering a global platform for communication, cooperation, and relationship-building. From fostering friendships to breaking down cultural barriers, the social dimension of gaming continues to evolve. As technology advances and the gaming community expands, the role of online slot games in shaping modern social life will likely only grow. While challenges such as toxic behavior exist, the positive impact of online slot games on social interaction is undeniable.

Gaming has become much more than a pastime; it is now a key part of how people connect, engage, and build meaningful relationships in the digital age.

Continue Reading

Affiliate Announcements

Registration opens as ‘Nuevos Horizontes’ unveiled as creative theme for Barcelona-bound iGB Affiliate

Published

on

Registration opens as ‘Nuevos Horizontes’ unveiled as creative theme for Barcelona-bound iGB Affiliate

 

As registration opens for iGB Affiliate, ‘Nuevos Horizontes’ (New Horizons) has been unveiled as the creative theme driving the international marketing campaign in support of the 2025 edition which will be the first to take place at Fira Gran Via, Barcelona alongside sister show ICE.

Explaining the thinking behind the creative Naomi Barton, iGB Events’ Global Portfolio Director said: “The iGaming industry is continually evolving, and our 2025 campaign invites affiliates to explore new horizons at our exciting new venue, Fira Gran Via in Barcelona.

“iGB Affiliate is the home of the igaming affiliate community, and it enables connection, growth and shared business success for our audience of affiliates, operators and tech vendors. This campaign will drive our community into uncharted territory, sparking a spirit of exploration that embraces emerging markets, innovative strategies, and untapped commercial opportunities. It equips affiliates with the tools and insights needed to adapt, innovate, and conquer new horizons.”

She added: “With our move to Barcelona we’re setting our sights on an incredibly bright future. The additional space at Fira Gran Via, Barcelona, which is among the largest exhibition venues in Europe, will enable iGB Affiliate to achieve its full potential and continue to connect the best affiliates with the best operators and tech vendors.

“The 2025 edition of the show is set to feature a record 250 exhibitors and sponsors, occupying 15,000 sqm of space. The enhanced facilities in Barcelona will empower the affiliate community to forge new igaming connections, build strategic and trusted partnerships, expand their networks, and explore uncharted territories.”

Continue Reading

Awards

Casino Guru takes the top distinction in SBC Awards 2024

Published

on

Casino Guru takes the top distinction in SBC Awards 2024

 

Casino Guru has won the SBC Awards 2024 in the “Casino Affiliate of the Year” category, which was contested by 12 shortlists and, which was ultimately won by the company.

Casino Guru is the biggest database of online casinos and online casino bonuses with up-to-date information on thousands of online casinos on the internet, providing human-reviewed insight into individual casinos and devising a complex Safety Index to help assess brands and help players make an informed choice.

The database has grown rapidly, with Casino Guru upholding its “Casino Affiliate of the Year” status by consistently updating its repository with accurate, human-verified data. The accolade was awarded based on key performance indicators, including a more than 100% increase in organic traffic and a noticeable expansion in referring domains over the observed period.

Casino Guru’s Head of Sustainable & Safer Gambling Šimon Vincze, had this to add: “Winning a major award for best casino affiliate is an excellent achievement for us because, as a private company, we do not disclose every commercial detail in the nomination. Instead, we focus on unique achievements and use publicly available information, which puts us at a disadvantage against publicly listed companies. Despite such strong competition, we still managed to convince the judges this year.”

Casino Guru has so far processed more than 6,930 casinos and it currently is the world’s largest gambling casino forum, proving an invaluable source of information for players of all backgrounds. The Casino Guru Forum now numbers 200,000 users and has generated 53,000 posts in the 12 months leading up to the company’s submission for SBC Awards 2024.

In the observed period, the brand has similarly handled 13,514 disputes, compared to 10,708 from the previous period and recovered $10,121,109 in player funds. Casino Guru established 310 new partnerships over the same period.

The accolade comes after Casino Guru added 1,201 new casino brands in the period leading up to the company’s submission alone, with 3,750 casinos reviewed over the extended period, the result of a dedicated joint effort by the company’s team of experts.

The company has used big data, consumer feedback, and a fastidious in-house team of analysts to ensure that it remains at the very forefront of the sector, winning it the important SBC Awards accolade in the “Casino Affiliate of the Year,” and further consolidate its status as an indispensable industry source for matching players with the best casino websites.

This is hardly the first distinction won by Casino Guru this year, or the first time Casino Guru’s efforts have been rewarded at an industry summit.

Casino Guru similarly secured the Vixio Global Regulatory Awards distinction in the “Outstanding Contribution to Safer Gambling” category, demonstrating that as an affiliate company, Casino Guru remains multi-faceted, and fully committed to bringing the safest and most reliable information to its players.

Continue Reading
Advertisement
European Gaming Congress 2024 (Warsaw, Poland)

Latest News

News1 week ago

How Online Slot Games Have Transformed Social Interaction

The rise of online gaming has dramatically reshaped the landscape of social interaction. What was once a solitary or local...

Registration opens as ‘Nuevos Horizontes’ unveiled as creative theme for Barcelona-bound iGB Affiliate Registration opens as ‘Nuevos Horizontes’ unveiled as creative theme for Barcelona-bound iGB Affiliate
Affiliate Announcements3 weeks ago

Registration opens as ‘Nuevos Horizontes’ unveiled as creative theme for Barcelona-bound iGB Affiliate

  As registration opens for iGB Affiliate, ‘Nuevos Horizontes’ (New Horizons) has been unveiled as the creative theme driving the...

Casino Guru takes the top distinction in SBC Awards 2024 Casino Guru takes the top distinction in SBC Awards 2024
Awards3 weeks ago

Casino Guru takes the top distinction in SBC Awards 2024

  Casino Guru has won the SBC Awards 2024 in the “Casino Affiliate of the Year” category, which was contested by...

QMRA Launches Italian Quality Mark for Affiliates QMRA Launches Italian Quality Mark for Affiliates
News4 weeks ago

QMRA Online Certificates launched to boost transparency and trust in the iGaming Industry

  Quality Mark Responsible Affiliates (QMRA), the certification initiative for iGaming affiliate websites, is proud to announce the launch of...

Nigel Leigh Appointed CTO at Footballco from XL Media PLC Nigel Leigh Appointed CTO at Footballco from XL Media PLC
News1 month ago

Nigel Leigh Appointed CTO at Footballco from XL Media PLC

  Hire boots Footballco’s revenue diversification strategy Global football content and media company, Footballco has announced the appointment of Nigel...

Gentoo Media extends partnership with Betsson Group for automated brand protection tool GiG Comply Gentoo Media extends partnership with Betsson Group for automated brand protection tool GiG Comply
Affiliate Announcements1 month ago

Gentoo Media extends partnership with Betsson Group for automated brand protection tool GiG Comply

  Gentoo Media is pleased to announce that the partnership with Betsson Group Affiliates (BGA) for GiG Comply has been...

QiH Group’s first-ever CTO joins the London office, underpinning in-house tech talent QiH Group’s first-ever CTO joins the London office, underpinning in-house tech talent
News1 month ago

QiH Group’s first-ever CTO joins the London office, underpinning in-house tech talent

  Affiliate giant grows from strength to strength as the latest member of the C-suite team joins, bringing international B2B...

Casumo Renews its Partnership with NetRefer as its Affiliate Marketing Platform Provider Casumo Renews its Partnership with NetRefer as its Affiliate Marketing Platform Provider
News2 months ago

Casumo Renews its Partnership with NetRefer as its Affiliate Marketing Platform Provider

  Casumo, a multi-award-winning Online Casino and Sportsbook, has renewed its partnership with NetRefer, a leading affiliate marketing platform provider....

Created by John Gold in 2020, BetPokies.org proves its trustworthiness to Aussie readers, providing deep insights about online gambling in Australia Created by John Gold in 2020, BetPokies.org proves its trustworthiness to Aussie readers, providing deep insights about online gambling in Australia
News2 months ago

BetPokies.org — Comprehensive Gambling Guide and Successful Affiliate Product 

  BetPokies is a leading online casino review platform for Aussie gamblers created by experienced gambler John Gold in 2020....

Rightlander Announces Appointment of Sarafina Wolde Gabriel as CEO Rightlander Announces Appointment of Sarafina Wolde Gabriel as CEO
News3 months ago

Rightlander Announces Appointment of Sarafina Wolde Gabriel as CEO

  Rightlander, a leading provider of affiliate compliance and partner monitoring solutions, is pleased to announce the appointment of Sarafina...

Trending

Get it on Google Play

Offering comprehensive coverage on all aspects of the gaming sector, our daily posts include online and land-based gaming, betting, esports, regulatory and compliance updates, and technological advancements. Regular features encompass daily news articles, press releases, exclusive interviews, and insightful event reports.

The platform also hosts industry-relevant webinars, and provides detailed reports, making it a one-stop resource for anyone seeking information about operators, suppliers, regulators, and professional services in the European gaming market. The portal's primary goal is to keep its extensive reader base updated on the latest happenings, trends, and developments within the gaming and gambling sector, with an emphasis on the European market while also covering pertinent global news. It's an indispensable resource for gaming professionals, operators, and enthusiasts alike.

Contact us: [email protected]

Editorial / PR Submissions: [email protected]

Copyright © 2015 - 2024 - GAV is part of HIPTHER Agency. Registered in Romania under Proshirt SRL, Company number: 2134306, EU VAT ID: RO21343605. Office address: Blvd. 1 Decembrie 1918 nr.5, Targu Mures, Romania