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ThePOGG Milestone: $1 million returned to players via casino complaints

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ThePOGG.com’s complaints service has passed $1,000,000 returned to players

ThePOGG.com is proud to announce a milestone for the site as we have returned over $1 million to players. ThePOGG prides itself on providing a quality mediation process for players that is free to use.

Stats at a Glance

Just how much has been returned to players this year? How much is the average complaint worth to the player? What’s the average daily return to the playing community? You’ll be surprised to learn how much ThePOGG gives back to players through their casino complaints service.

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Stats all time

Income recovered for players: Over $1 million USD
Total number of complaints: 1006
Average value of a complaint: $996

Stats in the past 12 months

Total money recovered: $346835
Total number of complaints: 395
Complaints resolved: 124
Complaints ruled in favour of the operator: 105
Complaints ruled in favour of the player: 99

Over the last 6 years ThePOGG.com’s complaint service has, in my opinion, consistently offered the most thorough and balanced dispute mediation service within the remote gambling market. Our attention to the details of each case and active participation in every complaint discussion ensures that our service delivers the best possible outcome in the highest possible number of complaint situations. I have always felt that to deliver the service that our players deserve we need to engage with every complaint, get to know the details, so that where a player has been wronged we can take the necessary steps to rectify the situation or, where an operator are unwilling to treat the player fairly, assertively warn other players to avoid that operator. This has played out time and time again where we’ve managed to get players with complex cases paid.

It’s fantastic to see the service growing at a significant rate, having doubled the number of complaints dealt with year on year and the total money returned in far less than 18 months. We all want an industry with no complaints – and we could move closer to that if players just took a little time and looked for genuinely good operators before they signed up – but there will always be disagreements between players and operators and as long as that continues we intend to be here to help players get an impartial opinion on their case.” – said Duncan Garvie, Manager & ADR Official

 

About ThePOGG

ThePOGG.com is not your average online casino portal as the site pride’s itself on having a critical eye when it comes to casino reviews and having the toughest standards for recommendations. ThePOGG is one of the fastest growing casino portals around and continues to add value and services to players to help them make the most informed decision on where to play.

deposit guarantee casinos on thepogg website

Some of the standout features of ThePOGG includes their Casino Complaints and Dispute Mediation service. The site also has terms and conditions monitoring service which offers customer protection from retroactively changed terms and conditions. The site also lists casinos that hold the Deposit Guarantee Seal to refund a player’s deposit if a casino recommended by them is found to treat a player unfairly. Our Bonus Reporting system offers a accurate and fair way to compare the value of the Welcome Bonuses at different operators. ThePOGG has the toughest standards in the industry for providing casino reviews. ThePOGG gives honest and accurate reflections of the services provided by online operators and most importantly for player peace of mind: placement and recommendation on ThePOGG.com can NEVER be influenced via improved revenue deals.

 

Affiliate Program News

AstroPay expands services with the launch of Global Affiliates Programme

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AstroPay expands services with the launch of Global Affiliates Programme

 

AstroPay, the online payment solution of choice for millions of users worldwide, has launched a flagship global Affiliate Programme to provide revenue generating opportunities to individuals and businesses that want to generate online income and grow their business. The new programme is aimed at increasing AstroPay’s consumer base worldwide, while ensuring that those who are professionally dedicated to affiliate marketing can rely on a solid partner to thrive.

AstroPay launched the programme to enable affiliate partners access to special deals where they can generate income on an ongoing basis for every new user that joins the payment platform. The programme offers up to 20% revenue share commission, as well as dedicated teams and expertise on sales conversion. Affiliate partners will be able to rely on multilingual support and local experts for any of their needs and will also benefit from the AstroPay payment platform/solutions that have been tested and optimised for cross-border payments.

AstroPay will welcome a diverse range of partners including platforms, comparison sites and content creators in the payment industry as well iGaming, forex trading, and many others.

The programme will be available across countries in Asia, Africa, Latin America and Europe where AstroPay is available, and through hundreds of merchants that offer AstroPay as a payment option.

Leonardo Alonso, Head of Affiliates at AstroPay, said: “I am excited to see our new programme go live today. The Affiliate Programme is a new way of doing business with AstroPay. All those who are professionally dedicated to affiliate marketing will be very welcome and we look forward to working together and rewarding partners with a robust partnership that provides added value through an alternative way to continue growing their business.”

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Casino Guru Releases New Tool to Help Players Find Best Casinos

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Casino Guru Releases New Tool to Help Players Find Best Casinos

 

Casino Guru, a global source of information about online casinos and the biggest database of casino websites, is always looking to bring more value to its visitors. The brand-new Casino Selection Helper is a tool that aims to do just that by bringing a new way for players to pinpoint the best online casino based on their specific preferences.

The new tool works by asking players to answer three simple questions about their preferences related to casino bonuses, casino games, and age of the casino they would like to play at – choosing between new sites with modern features and established brands that have been around for quite some time. After answering these questions, they are presented with the best option for them, as well as two runners-up.

Maros Gasparik, Casino Guru’s Head of Content, commented on the new functionality: “Our database contains pretty much all available online casinos, which is a great feat, but it also presents a potential obstacle for some players because of choice overload. With hundreds or even thousands of casinos available to players from certain countries, it can be a haunting task for players to select the best one for them. We are always looking to make this process easier and guide players to the best option quickly and easily, and the new Casino Selection Helper is one of the things we hope can help them choose well and stay away from unscrupulous sites.”

Gasparik also added about the future of the new tool: “In the first stage of the project, we decided to include only three relatively simple questions based on visitor insights, which should be sufficient for most players. There are plans for further improvements of the selection process and additional questions to help players with more specific preferences; however, first we want to see how our visitors like the initial version.”

Apart from fine-tuning the new tool, Casino Guru plans to continue implementing further improvements aimed at optimizing their website, providing more value to its visitors, and helping create a safer and fairer gambling environment. This includes improving their global database of problem gambling help organizations, pioneering the world of responsible gambling tools via their Global Self-Exclusion Initiative, improving the processes in their Complaint Resolution Center so that they can help more mistreated players, and more.

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Affiliate Compliance

SLOTS TEMPLE GETS LICENSED IN UK, FREE SLOTS SITE NOW OFFERING CASH PRIZES

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SLOTS TEMPLE GETS LICENSED IN UK, FREE SLOTS SITE NOW OFFERING CASH PRIZES

 

Slots Temple is first affiliate to win UKGC licensing, allowing it to offer real-money prizes for slots tournaments

Free online slots platform Slots Temple has become the first affiliate site to be awarded a UK Gambling Commission licence. That’s good news for slots fans. It means the company can now legally give out cash prizes for winners of its free-to-play tournaments.

Slots Temple offers free casino games and tournaments to players over the age of 18, where they can compete against others to get to the top of the leaderboard and win prizes.
The platform hosts more than 10,000 slots from some of the world’s best casino games studios, including Push Gaming, Relax Gaming ReelPlay and 4ThePlayer. The difference is, Slots Temple does not take any stake money. All its slots are completely free to play, no catch.

Instead, the company generates affiliate revenues when players sign up to real-money online casinos by clicking through banner advertising, although there is no obligation to do so.
Until now, Slots Temple has been unable to offer real-money prizes, just merchandise. But now, players can play their favourite slots while competing to win cash prizes of up to £5,000.
As well as cash prizes, Slots Temple will be launching a range of new tournament formats. These include Turbo Tournaments, which run for a short time only, and Risk Tournaments, where players are given a fixed balance and can adjust their bet size on each spin.

Currently, tournaments run daily, as well as weekly and monthly, so there’s plenty of opportunity to win those points and work your way up the leaderboard.

Fraser Linkleter, Director at Slots Temple said: “It’s always great to achieve an industry first, and we’re proud to be the first affiliate site to receive UKGC licensing. Licensees are held to high regulatory standards, and we believe this demonstrates our long-held commitment to social responsibility. But above all, the licence adds excitement and value for our users, who get to compete for cash while paying nothing up front. And what’s not to like about that?”

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