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ThePOGG Milestone: $1 million returned to players via casino complaints

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ThePOGG.com’s complaints service has passed $1,000,000 returned to players

ThePOGG.com is proud to announce a milestone for the site as we have returned over $1 million to players. ThePOGG prides itself on providing a quality mediation process for players that is free to use.

Stats at a Glance

Just how much has been returned to players this year? How much is the average complaint worth to the player? What’s the average daily return to the playing community? You’ll be surprised to learn how much ThePOGG gives back to players through their casino complaints service.

thepogg.com logo

 

Stats all time

Income recovered for players: Over $1 million USD
Total number of complaints: 1006
Average value of a complaint: $996

Stats in the past 12 months

Total money recovered: $346835
Total number of complaints: 395
Complaints resolved: 124
Complaints ruled in favour of the operator: 105
Complaints ruled in favour of the player: 99

Over the last 6 years ThePOGG.com’s complaint service has, in my opinion, consistently offered the most thorough and balanced dispute mediation service within the remote gambling market. Our attention to the details of each case and active participation in every complaint discussion ensures that our service delivers the best possible outcome in the highest possible number of complaint situations. I have always felt that to deliver the service that our players deserve we need to engage with every complaint, get to know the details, so that where a player has been wronged we can take the necessary steps to rectify the situation or, where an operator are unwilling to treat the player fairly, assertively warn other players to avoid that operator. This has played out time and time again where we’ve managed to get players with complex cases paid.

It’s fantastic to see the service growing at a significant rate, having doubled the number of complaints dealt with year on year and the total money returned in far less than 18 months. We all want an industry with no complaints – and we could move closer to that if players just took a little time and looked for genuinely good operators before they signed up – but there will always be disagreements between players and operators and as long as that continues we intend to be here to help players get an impartial opinion on their case.” – said Duncan Garvie, Manager & ADR Official

 

About ThePOGG

ThePOGG.com is not your average online casino portal as the site pride’s itself on having a critical eye when it comes to casino reviews and having the toughest standards for recommendations. ThePOGG is one of the fastest growing casino portals around and continues to add value and services to players to help them make the most informed decision on where to play.

deposit guarantee casinos on thepogg website

Some of the standout features of ThePOGG includes their Casino Complaints and Dispute Mediation service. The site also has terms and conditions monitoring service which offers customer protection from retroactively changed terms and conditions. The site also lists casinos that hold the Deposit Guarantee Seal to refund a player’s deposit if a casino recommended by them is found to treat a player unfairly. Our Bonus Reporting system offers a accurate and fair way to compare the value of the Welcome Bonuses at different operators. ThePOGG has the toughest standards in the industry for providing casino reviews. ThePOGG gives honest and accurate reflections of the services provided by online operators and most importantly for player peace of mind: placement and recommendation on ThePOGG.com can NEVER be influenced via improved revenue deals.

 

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The Legal Poker Debate: Will Online Poker Finally Be Legalized in California?

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The Legal Poker Debate: Will Online Poker Finally Be Legalized in California?

 

While online poker is a billion-dollar global industry, its legality in California remains a bone of contention. However, there has been a wave of change in America’s gaming segment in the past few years, thanks to the recently struck-down PASPA and online accessibility.

Let’s dig deeper into the Golden State’s poker culture from the past to the present.

A History of Poker Laws in California

Californians played poker in the saloons as early as the Gold Rush of the 19th century. Cities like San Francisco were famous for their vibrant gambling scene in the 1800s. Indigenous California tribes have been operating and managing poker games in the state. 

Further, the state legalized some forms of poker in the 1930s, such as draw and stud gambling. With this ruling, poker card rooms expanded in the Golden State, which became prime venues for law-abiding poker action.

In the late 1990s, playing online poker in a legal gray area became a reality for Californians. The California Constitution and Penal Code did not clearly authorize or prohibit such operations. Hence, this legal loophole allowed poker enthusiasts to play the card game on licensed offshore casino sites. 

In the same year, attempts were also made to officially legalize poker. A landmark court decision allowed all forms of offline poker within the state, removing any confusion surrounding the earlier poker bans.

Hence, land-based poker games are legal in California now, with around 88 licensed card rooms operating legally. What about online poker gaming? Let’s find out!

Current Legal Barriers to Online Poker in California

Strict legal and political opposition to the legalization of online poker gaming is the foremost obstacle in California. Further, mandates on tribal gaming and card rooms sometimes overlap with poker regulations. Section 330 of the California Penal Code currently bans online poker within the state border.

California’s tribes hold exclusive rights to operate casino-style gambling, granted by compacts under the Indian Gaming Regulatory Act (IGRA). They argue that online poker infringes on these rights, mainly if non-tribal entities operate these gambling platforms.

Moreover, various consumer protection organizations fuel this resistance as they consider any form of gambling an addictive habit. Such critics argue that regulating online poker could promote overexposure and make gambling too easy for otherwise highly vulnerable people. 

Hence, there have been endless legislative stalemates with no agreement on what to do about it.

Stakeholders in the Legalization Debate

Several groups play key roles in shaping California’s poker scene:

Tribal Casinos

California’s Native American tribes generate billions annually through land-based casinos. Many tribes view online poker as a competition that could impact their monopoly on gambling.

Legislators

Californian lawmakers try to balance consumer protection and compliance with federal regulations before lifting the ban on online gambling.

Card Rooms

California’s cardrooms operate under different rules than tribal casinos. The owners of these facilities usually advocate for the legalization of online poker to expand their customer base.

Economic Benefits of Legalizing Online Poker

Legalizing online poker in California could yield substantial economic benefits:

  • Tax Revenue: Licensed online poker markets would add hundreds of billions in tax revenues to the state annually. This revenue could fund other public services within the state, such as education and infrastructure development.
  • Consumer Protection: California can regulate this industry to guarantee safe and fair play for its residents. It’ll also help reduce the problems that offshore unregulated platforms bring.

The Future Outlook for Online Poker in California

While progress has been slow, there are signs of hope for online poker fans in California.

For example, some tribes are willing to support online poker legislation under the exclusivity clauses. This step will ensure native tribes have a significant stake in the market. Public support for online gambling also appears to grow, driven by the success of legalized sports betting in other states.

The signs are promising, but the road ahead remains uncertain. The legal and political complexities mean that online poker California enthusiasts may need to wait longer to play their favorite card game online hassle-free.

Social Advantages of Legalized Online Poker

Legalizing online poker in California isn’t just about revenue and market growth. There are obvious social benefits, too. A regulated environment assures responsible gaming practice via mandatory self-exclusion programs, spending limits, and esports support for players to manage their habits.

Additionally, legalization is likely to fund problems associated with gambling addictions. States with regulated online poker markets generally allocate a certain portion of tax revenue toward mental health services and addiction treatment. These measures ensure that gambling remains a source of entertainment without becoming an issue for society.

FAQs

  1. Is online poker currently legal in California?

No, online poker is not explicitly legal in California. While residents can play on offshore platforms, these sites operate outside state jurisdiction and lack regulatory supervision.

  1. Which are the best offshore poker gaming sites?

Californians can play real-money poker games on Bovada, Ignition Casino, and ACR Poker, which are regulated offshore casino sites.

  1. Are there any pending bills for online poker legalization?

Though past bills were introduced, very few survived the legislative process and were passed into law. Hence, the legalization of online poker is still pending in California.

Bottom Line

Undoubtedly, history has been kinder to poker gaming culture in California. With relaxed laws on traditional poker rooms, the online poker market also looks forward to positivity. It’s easy to see the benefits of online poker legalization, including more tax revenues and adequate consumer protection.

However, some issues still create roadblocks in the game’s legal battle. Complicated laws, tribal autonomy, and gambling addiction concerns put barriers to the legalization of online poker in California. For now, the state’s cardrooms and offshore casino sites are the only viable options to satisfy their poker gambling desires.

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ICE Barcelona 2025: Alona Shevtsova on Sends’ Vision for the Future of Gaming

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The Sends team attended the biggest and most famous gaming conference, ICE, now held in Barcelona, Spain. From the 20th to the 23rd of January, the leading gaming companies and solution providers gather for business meetings, experience sharing and networking. More than 170 countries visited, achieving the number of 55,000 visitors.

“Our team attends the ICE conference annually. Previously held in London, the financial capital and home to our head office, 2025 is the first time it’s hosted in Barcelona—and it remains as expansive and resourceful as ever. We’re thrilled to participate, connect with our partners, explore innovative solutions, and engage with market leaders. At Sends, we are committed to staying ahead in this dynamic industry, never missing an opportunity to gain fresh insights and experiences,” commented Alona Shevtsova, Director at Sends.

As the organisers of ICE 2025 said, after a rigorous, independent selection process, ICE and iGB Affiliate moved to Fira Barcelona Gran Via because Barcelona presents a compelling list of benefits, including improved logistics and operational efficiency. The location is close to Barcelona airport and is well connected to the public transport network, offering a world-class in-show and around-show experience.

It is worth mentioning that this February, Send will co-host its event in London for fintech companies. This is the third gathering in London to network and connect industry professionals. To get more information about the London Fintech Meetup, follow the link.

To get more details, keep in touch with Sends on social media: LinkedIn and Instagram.

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Industry leader Parimatch launches The Idol: Black is Back at iGB Affiliate in Barcelona

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Industry leader Parimatch launches The Idol: Black is Back at iGB Affiliate in Barcelona

 

Are you an idol? Then join us as we take iGB Affiliate Barcelona by storm this January with The Idol: Black is Back, a unique series of events including amazing deals, giveaways, and our stunning Asian Euphoria party where dark luxury fuses with Asian artistry.

A new era is dawning at Parimatch and we want to celebrate it with you in style!

Once again Parimatch’s stand E20 will be the epicenter of iGB Affiliate Barcelona, an annual highlight of the iGaming industry at the iconic city’s famous Fira Gran Via.

We’re confident that Parimatch’s stand will be the talk of the conference. Here’s what you can look forward to:

  • Fantastic deals: The latest updates and exclusive offers you can’t miss
  • Giveaways where you’ll have the chance to win unique prizes
  • Our Hall of Fame: Become part of Parimatch’s history

But wait, there’s more. As Parimatch embarks on a new era we are inviting over 500 partners and brand friends to our immersive Asian Euphoria party at a stunning location in the center of Barcelona where you will experience:

  • The party headliner – world-famous DJ Steve Aoki
  • The very best in performance art that Barcelona has to offer
  • The world of Asian luxury merging with American pop culture

Don’t miss out! Be sure to join us to witness Parimatch set new standards at booth E20 at iGB Affiliate, Barcelona, January 20-23. And don’t stop there – join the Asian Euphoria party on January 21 and see us set a new trend for the entire industry!

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