Connect with us

News

Casino Guru Complaints Resolution Center Breaks Another Record: Almost $1 Million Returned to Players in May 2022

Published

on

Casino Guru’s Complaint Resolution Center Reaches a Major Milestone with 5,000 resolved Complaints

 

May has become a new record month for Casino Guru whose Complaints team has seen $915,000 returned to unfairly treated players across the world. The team has received 822 and resolved 265 complaints in May, spending a total of 1,114 hours on the cases. This makes it the new record for the company.

Casino Guru, the most extensive database of online casinos and a respected gambling authority, is well known for its safer and responsible gambling practices within the industry. Global Self-Exclusion Initiative, Casino Guru Academy, and even the recently launched database of problem gambling help organizations are just some examples of the many ways through which Casino Guru is trying to make a safer gambling environment for players.

With the number of players mistreated by casinos turning to Casino Guru for help increasing on a monthly basis, the quality of the Complaints team’s services cannot be denied. In comparison with May 2021, the number of published complaints in May 2022 has almost doubled from 452 to 822. In fact, since its launch, Casino Guru’s Complaints Resolution Center has become an unrivaled leader in the complaint resolution segment.

A total of 1,113 complaints have been solved since the beginning of the year, with impressive $2,952,404 returned to players to this day. Casino Guru’s highest resolved complaint of this year came from a player who managed to win 170,000€ but, once requesting a loss limit, found his account completely restricted, unable to withdraw any of the winnings.

Petronela Kontos, Complaints Team Lead, who recently debated the complaints statistics at the CasinoBeats Summit in Malta, commented on the team’s achievements: „Speaking for the whole Complaints team, it just feels amazing to see the amount of trust the players place into our hands. The Complaints Resolution Center was launched a little less than three years ago, and as of this very moment, we can proudly call ourselves the leaders of the segment. Of course, as is the case with all other Casino Guru projects, we are continuously working on new improvements so that we can continue to make playing as frictionless as possible.“

But the increase in complaints brings another important challenge for Casino Guru: workforce. „We will always resolve players’ complaints free of charge. That’s something we are very adamant about. And the fact that we constantly need to hire new help to keep resolving all of the complaints only shows one thing: that Casino Guru is fully determined to invest into projects like ours – projects that make gambling better and safer. I even dare to say that all of us here at Casino Guru are proud of the impact we’re constantly leaving behind,“ Kontos concluded.

In order to bridge the gap between players and operators, it’s important that Casino Guru keeps on being the mediator in resolving these complaints. Every complaint influences Casino Guru’s overall rating of the casino, which gives the operators an incentive they previously didn’t have. This way, apart from directly helping players to resolve their cases, Casino Guru is indirectly pressuring operators into being more responsible and fairer towards their players.

News

Registration Open: N1 Puzzle Promo Show & Winner Announcement in Barcelona

Published

on

N1 Partners will celebrate the finale of the global N1 Puzzle Promo for partners – running from April 21 to December 31, 2025 – and award the grand prize, a Robinson R22 Beta II helicopter, at an exclusive party in Barcelona during the ICE and iGB conferences. The special guest of the event will be Tommy Cash.

Registration for the party is now open.

Participants – especially those at the top of the leaderboard – still have the final two weeks to influence the results and break into the prize-winning top three. After all, the grand prize – a Robinson R22 Beta II helicopter – is something no one in the industry has ever given away before…

The main motto of the exclusive final show-event of N1 Puzzle Promo will be “Because we can” – a philosophy of high achievement and top performance by the promo leaders, running like a red thread throughout the entire event.

This is more than  just a party – it’s a community and a private club for top N1 Partners affiliates and guests, industry leaders, media, and influencers, accessible only to the select few. “Because we can” is about limitless opportunities for scaling, the ability to achieve top results together, and creating experiences unmatched in the industry.

N1 Partners reveals long-awaited event details 👇🏼

Date: January 20, 2026
Time: 20:00
Location: Barcelona, Spain

What highlights are planned for the guests?

  • award ceremony for the top 3 and presentation of the grand prize – the Robinson R22 Beta II helicopter
  • exclusive prizes raffle among all guests
  • a performance show, DJ set and additional surprises
  • activity zones (red carpet, photo area, bar, VIP lounge with hookahs, and much more)

And, of course, the long-awaited special guest of the evening… 🥁

Get ready for the unforgettable performance of edgy Estonian rapper and musician – Tommy Cash!

Register now for the N1 Partners show-event via the link: https://n1puzzle.promo/en.html

After all, why drive when you can fly?
And be number one with N1 Partners?

News source: N1 Partners

Continue Reading

News

Kazakhstan Authorities Dismantle Large-Scale Illegal Payment Scheme Linked to Online Casinos

Published

on

Law enforcement authorities in Kazakhstan have dismantled a large-scale illegal payment scheme connected to online gambling operations, following an investigation by the Financial Monitoring Agency of the Republic of Kazakhstan (AFM).

According to official statements from the AFM, the scheme involved cross-border financial transfers routed through multiple payment organizations. Transactions were allegedly disguised as legitimate commercial payments and subsequently redirected to online casino platforms. The identified volume of suspicious operations exceeds 600 billion tenge, making it one of the largest financial investigations of its kind in the country.

The authorities reported that the scheme relied on so-called “grey” payment infrastructure, including misused POS terminals, fictitious merchant agreements, and the involvement of intermediaries across several jurisdictions. As part of the investigation, more than 70 searches were conducted, significant financial assets were frozen, and nine individuals were detained. Materials are reportedly being prepared in relation to additional suspects, including foreign nationals.

The AFM also confirmed the shutdown of a call center that provided technical support services to multiple online casino platforms and facilitated payment-related consultations. Approximately 120 individuals from several countries were reportedly involved in these operations. Investigators further stated that the network included a gambling-related affiliate program that enabled deposits and withdrawals in cryptocurrency, with turnover exceeding 200 million USDT.

Kazakhstan’s authorities emphasized that online casinos are prohibited under national law, noting that such platforms operate without taxation, customer identification, or consumer protections, and pose risks related to gambling addiction and financial crime.

Several companies and financial institutions have publicly stated that they are cooperating with law enforcement authorities in order to clarify their role, if any, in the investigated activities. Proceedings are ongoing, and the authorities have stressed that, at this stage, no comprehensive list of suspects has been officially published.

The Financial Monitoring Agency reiterated its warning to individuals and organizations against participation in illegal gambling-related payment activities, stating that any form of facilitation may result in criminal liability under Kazakhstan law.

Investigations remain ongoing, and further updates are expected as the case develops.

Sources:

https://ru.elordainfo.kz/proisshestvie-ru/afm-presek-masshtabnuyu-shemu-onlayn-kazino-na-600-mlrd-tenge-v-kazahstane

https://informburo.kz/novosti/pin-upkz-soobshhaet-o-nezakonnom-ispolzovanii-svoego-brenda-i-rekvizitov-kompanii

https://fakeoff.org/zashkvar/vyezd-gennadiya-bogolyubova-ne-pervyy-sluchay-begstva-po-poddelnym-dokumentam

https://znaj.ua/ru/kompromat/528210-zmi-u-kazahstani-rozkrili-masshtabnu-shemu-onlayn-kazino-na-1-mlrd-do-yakoji-prichetni-ukrajinski-shahraji-vadim-gordiyevskiy-ta-olena-suvorova

 

Continue Reading

News

The Top South African No-Deposit for 2025

Published

on

As online gambling continues to grow rapidly in South Africa, players are increasingly seeking reliable, transparent and trustworthy information to guide their choices. With new casinos launching and bonus offerings constantly changing, having a solid, expert-backed source is more important than ever. These are the top no-deposit online casinos for South African players in 2025, carefully selected for their reputation, player safety, and quality of offer.

Top No-Deposit Casinos in South Africa for 2025

Here are the no-deposit casinos that stand out this year, and what makes each of them good:

Casino What Makes Them Good
Springbok Casino Well-known brand with a strong track record in customer service and fast payouts. Its no-deposit bonus is attractive, and the game selection is broad, especially in slots and live dealer games.
Yebo Casino Exceptional localised experience — supports ZAR transactions, offers bonuses tailored to South African players, and provides strong mobile compatibility.
ZARbet Regulated and licensed, with solid game variety, clear terms and conditions, and no-deposit offers that are easy to claim.
10bet International pedigree, reliable software providers, frequent promotions, and a reputation for fairness and security.
Punt Casino Unique bonus structure, good welcome no-deposit offer, and a clean, user-friendly website interface.
Hollywoodbets Very popular in SA, known for its excellent sports betting offering and casino routines. No-deposit bonuses are backed by high trust and local support.
Silver Sands Casino Offers generous free spins or no-deposit bonuses, with attractive slot titles and smooth customer support.
Thunderbolt Casino Strong in game diversity and theme variety; no-deposit offers are well-promoted and integrate well with regular bonuses.
Lucky Fish Casino Light, fast-loading site with a good range of games; no-deposit promotions that don’t hide conditions, making them transparent.
Pantherbet Royal feel, premium software titles, reliable payment methods and a no-deposit bonus that works for real players (not just marketing).

 How We Vet These Casinos

At SouthAfricanCasinos.co.za, we use strict criteria to determine which casinos make the list. Our vetting process includes:

  • Licensing & Regulation: We only include casinos that are properly licensed and regulated by recognised authorities.
  • Safety & Security: Encryption, data protection, and fair gaming audits are essential.
  • Fairness of Terms & Conditions: No-deposit offers are checked for reasonable wagering requirements, transparent withdrawal rules, and clear bonus expiry.
  • Payment Methods & Localisation: Support for ZAR, local banks, and trustworthy deposit/withdrawal methods.
  • Game Variety & Software Providers: A rich selection of games, including slots, live dealers, table games—powered by reputable software developers.
  • Customer Support: Responsive, helpful support channels available during hours convenient for SA players.
  • User Reviews & Reputation: We monitor actual player feedback and complaints to ensure the casinos maintain good standing.

How Players Can Choose a Good No-Deposit Casino

When choosing a no-deposit casino, South African players should consider:

  • Reading the fine print on wagering requirements and withdrawal rules
  • Checking for transparency–-hidden fees, bonus expiry, and valid licence info
  • Verifying payment options in ZAR and ease of cashing out
  • Looking at game selection especially games you enjoy; diversity is a sign of quality
  • Testing customer support — good support often indicates how the casino treats its players

Expert Insight

“Our goal is to take the guesswork out of choosing a no-deposit casino in South Africa,” says Damien Valler, senior analyst at SouthAfricanCasinos.co.za. “We spend hours vetting each operator so players don’t have to. If an online casino makes our list, it means it has passed strict checks on fairness, security, and overall player value. South Africans can sign up with confidence knowing we’ve done the homework for them.”

Why SouthAfricanCasinos.co.za Is the Most Trusted Source for SA Players

SouthAfricanCasinos.co.za is fully focused on the South African market. We understand local regulations, banking systems, and what players here want from a casino. Our editorial team is independent and committed to giving accurate, up-to-date information. We frequently re-review listed real money casinos to ensure bonus terms haven’t become unfavourable, licences are current, and player feedback remains good.

For any question about online casino south Africa safety, no-deposit bonuses, or how to pick the right casino in South Africa, SouthAfricanCasinos.co.za is the go-to destination.

Contact:
SouthAfricancasinos.co.za
https://www.southafricancasinos.co.za/

Continue Reading

Latest News

News7 hours ago

Registration Open: N1 Puzzle Promo Show & Winner Announcement in Barcelona

N1 Partners will celebrate the finale of the global N1 Puzzle Promo for partners – running from April 21 to...

News6 days ago

Kazakhstan Authorities Dismantle Large-Scale Illegal Payment Scheme Linked to Online Casinos

Law enforcement authorities in Kazakhstan have dismantled a large-scale illegal payment scheme connected to online gambling operations, following an investigation...

News6 days ago

The Top South African No-Deposit for 2025

As online gambling continues to grow rapidly in South Africa, players are increasingly seeking reliable, transparent and trustworthy information to...

News1 week ago

N1 Partners Takes Action at Affiliate World Asia 2025 with a New Award and Key Event Collaborations

N1 Partners wrapped up a dynamic week at Affiliate World Asia 2025 in Bangkok, strengthening relationships with industry leaders, taking...

News1 week ago

A large-scale $1 billion online casino shady scheme involving Ukrainian fraudsters Vadim Gordievsky and Alyona Suvorova has been discovered in Kazakhstan.

The Kazakhstan Financial Monitoring Agency has revealed a large-scale shady scheme with a whole layer of cross-border transfers. While referring...

News2 weeks ago

Second Prize Drop of N1 Puzzle Promo: Top Affiliates Score Porsche, Cartier, Leica & Apple for Driving High-Quality Traffic

N1 Partners is wrapping up the second lottery of the N1 Puzzle Promo! From September 1 to November 30, partners...

News3 weeks ago

One month until the N1 Puzzle Promo finale — Barcelona will host the iGaming party everyone is going to talk about

There’s less than a month left until the official end of N1 Puzzle Promo. And while the battle for the...

News4 weeks ago

N1 Partners at Affiliate World Asia 2025: The Place Where Top Deals Come True

N1 Partners is heading to Bangkok to talk about growth, partnerships, and high-converting products. The team will be present not...

ReferOn Wins Prestigious “Best Affiliate Software 2025” at SiGMA Central Europe B2B Awards ReferOn Wins Prestigious “Best Affiliate Software 2025” at SiGMA Central Europe B2B Awards
Affiliate Success1 month ago

ReferOn Wins Prestigious “Best Affiliate Software 2025” at SiGMA Central Europe B2B Awards

A milestone achievement as ReferOn continues to impress ReferOn, the next-generation affiliate management platform, has taken the title of “Best...

Casino Guru secures SiGMA Central Europe B2C Awards' Best Affiliate 2025 distinction Casino Guru secures SiGMA Central Europe B2C Awards' Best Affiliate 2025 distinction
Affiliate Success1 month ago

Casino Guru secures SiGMA Central Europe B2C Awards’ Best Affiliate 2025 distinction

Casino Guru has won the “Best Affiliate 2025” category at the SiGMA Central Europe B2C Awards, distinguishing the company’s efforts...

Trending

Offering comprehensive coverage on all aspects of the gaming sector, our daily posts include online and land-based gaming, betting, esports, regulatory and compliance updates, and technological advancements. Regular features encompass daily news articles, press releases, exclusive interviews, and insightful event reports.

The platform also hosts industry-relevant webinars, and provides detailed reports, making it a one-stop resource for anyone seeking information about operators, suppliers, regulators, and professional services in the European gaming market. The portal's primary goal is to keep its extensive reader base updated on the latest happenings, trends, and developments within the gaming and gambling sector, with an emphasis on the European market while also covering pertinent global news. It's an indispensable resource for gaming professionals, operators, and enthusiasts alike.

Contact us: [email protected]

Editorial / PR Submissions: [email protected]

Copyright © 2015 - 2024 - GAV is part of HIPTHER. Registered in Romania under Proshirt SRL, Company number: 2134306, EU VAT ID: RO21343605. Office address: Blvd. 1 Decembrie 1918 nr.5, Targu Mures, Romania