Below you can read an email received by us, from one of our readers, who tells us his story with Dobrobet!
We’ve decided to publish the original text, as we received it without any further changes:

“I’m their first customer. I have all confirmation about it (chat transcripts and e-mails). My account verified, and I have already recieving payouts from them. Than I’ve recieved promo e-mail from them. I came to their live chat and asked, what offer available for me. They offered me 100% reload up to 500 eur. Terms were not publiced anywhere and I asked what are terms of my offer. I’ve recieved answer: “The terms are the same like for Sports Welcome Bonus”. I accepted it, deposited 500 eur and started to play. Yesterday I log in my account and saw, that all money dissapeared (about 1900 eur). I’ve asked them in live chat. They told that it is expired because this bonus only for 14 days.But in terms for Welcome Bonus told about 30 days. They confirmed that it is their error, but they can do nothing. Also they confirmed that terms not publiced anywhere and I couldn’t find it. By their error I’ve lost all money. May be you can help me? Here is some quotes from our chat. Have fun! 

02.10.2018
[17:33:25]Visitor: : I’ve recieved e-mail from you with first deposit bonus. Is it available for me?

[17:34:01]Lara: : Please, give me your username
[17:34:08]Visitor: : ***
[17:34:16]Lara: : Sec please
[17:34:24]Visitor: : ok
[17:37:56]Lara: : Mr. ***, you can use Reload bonus up to 500 eur
[17:38:15]Lara: : Min. deposit is 100 eur. The terms are the same like for Sports Welcome bonus

17.10.2018
13:24:34]Visitor: : show me where can I find 14 days?
[13:24:57]Tina: : It was an honest mistake, my colleague forgot to mention that difference.
[13:25:29]Visitor: : your colleagur forgot and I’ve lost 2000 eur.
[13:25:31]Tina: : It is not visible on web page because that bonus is special offer for loyal customers.”

Dobrobet is owned and operated by Dobrobet Entertainment Limited and Dobrobet Entertainment EOOD, a company registered in Bulgaria with the registration number 204875371. With their headquartes being at the address: Antim I Str., BL. 2, Entr. 3, Sofia, Bulgaria 1303.

Dobrobet is licensed as Dobrobet Entertainment Limited in Curacao under the license 365/JAZ Sub- License GLH- OCCHKTW0704032018: http://www.gaming-curacao.com/validation/dobrobet-entertainment-limited/

Paysafe Group’s marketing technology and services provider to present array of strategic solutions at annual Autumn conference in Portuguese capital

Income Access, Paysafe Group’s marketing technology and services provider, will exhibit at the inaugural Lisbon Affiliate Conference (LiAC), held at the Feira Internacional de Lisboa (FIL) from 17^th to 20^th October 2018. After being held in Berlin for the last three years, the annual Autumn affiliate conference is moving to Lisbon with the stated objective of opening the conference up to the region’s local affiliates and facilitating their attendance.

Exhibiting at LiAC Stand C50 with other Paysafe Group companies, NETELLER, Skrill and paysafecard, the Income Access team in Lisbon will include Vice President of Strategy Sarafina Wolde Gabriel, Director of Marketing Erica Anderson, Head of Account Management Geoffrey Smorong and Global Head of Sales Jonathan Vintner. The team will provide demos of Income Access’ technology products, including its affiliate platform, Ad Serving tool and mobile app-tracking solution.

Income Access will also showcase the company’s diverse suite of digital marketing services for iGaming operators and financial brands attending LiAC. From dedicated affiliate programme management, media buying and search engine marketing (SEM) to app store optimisation (ASO) and content marketing, these services saw the company win its fourth-straight eGR North America ‘Acquisition and Retention Partner’ Award in June.

Senior members of the company’s in-house affiliate and account management teams will be meeting with leading affiliates and operators already using the Income Access platform as well as building new relationships with prospective partners. The team will also be promoting the Income Access Network, iGaming’s longest-serving independent affiliate network, to affiliates and operators alike.

Tara Wilson, General Manager at Income Access, Paysafe Group, said: “We’re very much looking forward to this year’s conference and are excited to see what the move to Lisbon has in store for all attendees. The Autumn affiliate conference is always a great opportunity for our team to touch base with current partners, meet new industry players and gain first-person insights on emerging trends that can help us build corresponding products and services.”

To schedule a meeting with the team in Lisbon, please contact Income Access.

About Income Access
Founded in 2002, Income Access is a digital marketing and technology company with an independent affiliate network. It specialises in providing affiliate marketing and digital marketing solutions to regulated iGaming, lottery, land-based casino and financial trading companies. Through its award-winning marketing software and a partnership-centric approach, Income Access delivers comprehensive data and strategic insight on marketing campaigns across all digital and offline channels.

In September 2016, Income Access was acquired by Paysafe Group, the company behind the digital wallet brands NETELLER and Skrill. Income Access is partnered with over 300 brands worldwide. These include: Betfred, Bet Victor, BGO Group, Caesars Interactive, Danske Spil (Danish national lottery), ETX Capital, GAIN Capital, IGT’s Lottomatica, Ladbrokes Coral, Jackpotjoy, Michigan Lottery, Pennsylvania Lottery, Pinnacle, Sportingbet, Tote Ireland, and TwinSpires.

Follow Income Access on Twitter / LinkedIn / Facebook / Press Room / Content Hub

About Paysafe
Paysafe is a leading global provider of end-to-end payment solutions. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, card-issuing and online cash solutions. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. With over 20 years of online payment experience, a combined transactional volume of US $56 billion in 2017 and approximately 3,000 employees located in 12+ global locations. Paysafe connects businesses and consumers across 200 payment types in over 40 currencies around the world. For more information, visit www.paysafe.com.

Follow Paysafe on Twitter / LinkedIn / Google + / stories.paysafe.com

While the preceding nomination period brought us a list of ten finalists in three major AskGamblers Awards categories, the second phase is all about voting and getting one step closer to finding out who the winners will be.

As the AskGamblers Awards nomination period officially ended on the 30th of September, 2018, it gave way to the voting phase. Namely, starting with the 1st of October, 2018 players have been able to cast a vote for their favorites in three major categories: Best Casino 2018, Best New Casino 2018 and Best Slot 2018.

The voting polls will be open until the 17th of January, 2018, when the winners will be announced live at a spectacular gala event in Belgrade, Serbia. Until then it will be possible to choose one out of 10 final contenders in each category, thus helping AskGamblers proclaim the best online casino in the iGaming industry, best new online casino and best online slot released in the year 2018.

To find out which casinos and slots are the finalists in the race and, more importantly, vote for your favourites in the three categories, make sure you visit the AskGamblers Awards voting page and have your opinion be heard. Good luck!

About AskGamblers

AskGamblers, officially the Best Casino Website in 2016, provides the most trusted, unbiased online casino, slot, and bonus reviews. It also features real player opinions and ratings highly valuable in the iGaming community. Thanks to its unique Casino Complaint Service, over $18.8 million has been turned to players thus far. Get the truth, then play!