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Casino Guru has revealed the blue paper for its global initiative

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Casino Guru’s Complaint Resolution Center Reaches a Major Milestone with 5,000 resolved Complaints

 

Casino Guru has revealed the blue paper for its global initiative to provide gamblers in all jurisdictions with an additional layer of protection through its Global Self-Exclusion System (GSES). Outlined in the company’s blue paper, GSES seeks to create a functioning and reliable way to improve consumer protection online.

GSES will create an opportunity for consumers to exclude privately from online gambling services, thus ensuring that they are not able to gamble in the designated period of the exclusion at any gambling website that is partner to GSES. Casino Guru Sustainable & Safer Gambling Lead Šimon Vincze welcomed the publication of the blue paper and said:

“We are happy to have introduced blue paper to our partners and industry stakeholders, as it outlines the exact functional and technical details of the Global Self-Exclusion System. Discussions are now more concrete than ever before, creating opportunities for tangible collaborations. It is one of the milestones on the roadmap we intend to follow in improving consumer protection.”

Casino Guru seeks to collaborate with prominent gambling operators across jurisdictions who are committed to improving overall player protection and who are willing to join the GSES initiative to provide consumers with an additional possible level of security.

The team behind the initiative has set several priorities, including keeping consumers out of harm’s way, ensuring that any entry logged into the GSES respects the privacy of the consumer, and offering a reliable way for players to block their access to gambling.

Casino Guru’s product takes on the ambitious goal to exceed the reach of other blocking and self-exclusion solutions, such as excluding at a single operator or using other means to limit consumer gambling.

The company seeks to collaborate with stakeholders, who are prepared to protect their consumers across numerous jurisdictions, and seek to establish an independent authority that can preside over GSES that is fully-focused on securing new members and improving the overall effectiveness of the solution.

GSES has accounted for a number of potential complications and challenges . The blue paper has looked into key points such as identifying personal details and handling false positives, ensuring the privacy of the shared information and outlining a roadmap to implement the system. Vincze acknowledged the challenges that remain to be tackled:

“The biggest challenge is probably ensuring widespread implementation of the global scheme among operators and other industry stakeholders. The system is counting on voluntary participation as there probably never will be enforcement by regulators. We know there is a need on players’ side to exclude globally and will on operators’ side to reduce gambling harm. We can achieve widespread implementation with the functional and reliable global system with credible management.”

GSES will activate while a consumer is registering at an online gambling website will rely on API connection between participating gambling companies that automatically check if a person has self-excluded in the past through the system. To bolster privacy, GSES also works to introduce people to the system even if they are not in any need to self-exclude.

GSES banks on a simple integration with partner companies in order to improve effectiveness and have a better level of success with gambling operators. Casino Guru has also presented several examples in its blue paper explaining how GSES will work in practice and how it strives to protect consumers. Vincze noted that the company has met with several stakeholders to begin working on the system.

“We have met with several big players among operators and platform providers on with whom we will continue with our talks of possible implementation. We have also intensified our relations with player protection and RG research organizations to work together on international self-exclusion standards,” he concluded.

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Gentoo Media adds Time2Play and several other websites to QMRA

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Gentoo Media adds Time2Play and several other websites to QMRA

 

Quality Mark Responsible Affiliates (QMRA) is a quality certificate for iGaming Affiliates. Affiliates from various jurisdictions (among which Sweden, Germany, Spain, Ontario CA and more) are welcome to join.

Gentoo, former GiG Media, decided to make QMRA membership for its websites policy in June 2024.

This week, Gentoo added multiple geo’s from Time2Play.Com to QMRA (recently acquired from Kafe Rocks), as well as several other websites (covering markets like Germany, Ontario and more).

The added websites will be checked by the QMRA Compliance Team, after which they will receive the Quality Mark and an online certificate. After one year, every website will be recertified.

This application was the largest so far by Gentoo: adding 12 geo’s/websites. In total, Gentoo now has 24 websites and/or geo’s connected to QMRA.

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Cellxpert looks to build on record year ahead of iGB Affiliate debut

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Cellxpert looks to build on record year ahead of iGB Affiliate debut

 

Cellxpert is looking to iGB Affiliate to help build on a record 2024 during which it has doubled its client base, secured major partnerships in key growth regions, including LATAM and Asia, and continued to strengthen relationships with large multi-brand, multi-country, and multi-product European and global operators.

“In LATAM, we’ve partnered with standout operators such as Aposta Ganha, Grupo Esportes da Sorte, and Blaze,” explained Josh Swerdlow, CRO at Cellxpert. “With new local licensing regulations set to reshape the market, consolidation is on the horizon. We’re helping operators not only navigate these changes but also scale their affiliate programs with the tools and features they need to stay ahead.”

In Asia, a market brimming with growth potential, Cellxpert has earned the trust of industry leaders such as FUN88, W88 and BTC365. “These partnerships speak to the scalability and transparency our platform provides,” Swerdlow notes. “Asia presents unique opportunities, and our ability to anticipate operator demands ensures our clients are set up for success. I’m incredibly proud of the team and want to take this opportunity to thank them for their dedication.”

Cellxpert’s success is rooted in its long-standing commitment to building a platform designed for the iGaming industry. Since 2008, under the leadership of CTO and founder Assaf Dor, the brand has developed a feature-rich and highly scalable platform using cutting-edge software architecture which ensures unlimited scalability and near-zero downtime.

“What sets us apart is our ability to deliver measurable value to operators,” Swerdlow emphasizes. “Whether it’s through real-time integrations that drive data-rich reporting, advanced postback or API features for affiliates, or automated payment workflows, we’ve built a platform operators and affiliates trust to handle the complexities of iGaming affiliate programs with thousands of active affiliates.”

Swerdlow, who joined Cellxpert around the time of iGB Affiliate’s last London event, brings nearly two decades of experience driving growth for B2B companies, with over 10 years in affiliate and partner marketing. “Since joining, I’m extremely proud of our achievements. My focus has been on scaling the business commercially while ensuring our clients achieve long-term success.

“2024 was a year of validation, proving that our approach resonates deeply with operators. In 2025, our priority will be expanding into new regions, strengthening relationships with our clients, and helping operators unlock their full growth potential.”

Looking ahead, Swerdlow is confident Cellxpert will continue to establish itself as the go-to solution for operators managing multi-brand, multi-country, multi-product affiliate programs. “Our focus will be on ensuring operators unfamiliar with our offering understand the transformative value we bring,” he adds. “With trust, innovation, and execution at the core of what we do, 2025 promises to be another year of record-breaking growth and industry leadership beginning at January’s historic edition of iGB Affiliate Barcelona.”

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QMRA launched in Greece – Game Lounge offers launching member website

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Gentoo Media adds Time2Play and several other websites to QMRA

 

Quality Mark Responsible Affiliates (QMRA) is a Quality Mark for iGaming Affiliates. QMRA outlines Compliance Codes for various markets. Among which Belgium, Denmark, Norway, Sweden, the UK, Italy and more. Affiliate websites that adhere to the market-specific codes will be allowed to carry the QMRA logo for one year, after which full recertification is initiated. Members will receive compliance reports, for instance to be shared with operators or authorities. Next to that, members have an online QMRA certificate for the duration of membership.

QMRA is a follow up of the Dutch Affiliate Quality Mark KVA, operating since 2021. KVA and QMRA members uphold the highest standards when it comes to iGaming Compliance.

As of today, QMRA is available for Greek iGaming Affiliates. Game Lounge, one of the first QMRA members, is launching member for QMRA Greece with HellasCasinos.Com.

Quote by Yiannis Mercouris, Head of Eastern Europe at Game Lounge: “Greece’s regulatory landscape is one of the strictest in the iGaming sector, and at Game Lounge, we take great pride in ensuring full compliance with these standards. Working with QMRA has been an excellent experience, and we’re committed to upholding responsible gambling practices for Hellascasinos.com. We look forward to strengthening this partnership as we continue to move forward.”

Quote by Steven Vrolijk, QMRA Director: “We are very happy to be live in Greece now, and proud to have a dedicated launching member right away. We thank Game Lounge, Yiannis Mercouris specifically, for having faith in our newest operation!”

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