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Casino Guru’s Safer Gambling Efforts Reach Record Awareness in Q3/2021

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Casino Guru’s Complaint Resolution Center Reaches a Major Milestone with 5,000 resolved Complaints

 

Thanks to Casino Guru’s long-term efforts in making iGaming safer and promoting sustainable gambling – which have been part of the project right from the start – it is clear that these endeavors are one of Casino Guru’s priorities.

The team’s separate projects like the Global Self-Exclusion Initiative, which seeks to improve responsible gambling tools available to players, and Casino Guru Academy, which aims to educate iGaming professionals for free, are a testament to that. Now that the topic of responsible and sustainable gambling is coming up more and more in the entire industry, these Casino Guru’s projects and initiatives are getting a growing amount of attention and awareness.

As a result, members of the Casino Guru team got a chance to represent the company and present their efforts to other industry leaders at some of the biggest iGaming events, including SBC Barcelona, iGB Affiliate Amsterdam, and the Discovery Conference organized by the Responsible Gambling Council, with even more conferences planned for the future.

As Casino Guru wishes to promote responsible gambling initiatives and push the industry to be more sustainable and safer for players, Simon Vincze, the company’s Responsible Gambling Projects Manager, has been featured the most. He’s attended a panel discussion related to responsible gambling at SBC Barcelona, gave a speech about sustainable approach to gambling from the side of affiliates at iGB Affiliate Amsterdam, presented the Global Self-Exclusion Initiative at the Discovery Conference, and will also talk about player protection and sustainability at the upcoming Sigma Europe conference in Malta.

Commenting on these public appearances, Vincze said, “We have been working on our responsible gambling projects for a long time now. I’ve been having fruitful remote discussions with iGaming stakeholders during the lockdowns, but it’s been great to finally talk about these important topics in person, both publicly and privately.”

He added, “I am thankful for these opportunities to go onto the stage and talk in front of a larger audience about the importance of sustainable gambling. On top of that, the conferences allowed me to get in touch with new people. These contacts can benefit our initiatives and help push them forward, and that’s one of my ultimate goals.”

In addition to Vincze, two other members of the Casino Guru team spoke publicly at SBC Barcelona. Petronela Kontos, Casino Guru’s Complaints Team Lead, also talked about responsible gambling, while Matej Novota, the team’s Head of Data & Complaints, talked about new regulations on the German market.

Casino Guru’s efforts are capturing the attention of the industry, as attested by being shortlisted at multiple iGaming award ceremonies, including the Award for Outstanding Contribution to Safer Gambling at Vixio Gambling Compliance Awards, Safer Gambling Initiative of the Year at iGB Affiliate Awards, as well as Affiliate of the Year at Sigma Europe Gaming Awards.

Vincze commented on these recognitions, “It’s an honor and joy for our entire team to see our endeavors recognized in this way. Not only does it reflect all the hard work we’ve been putting into pushing the industry to be better, but it also shows that our initiatives are heading in the right direction, and their potential impact is great. We will keep working hard towards making our goals a reality. Stay tuned!”

Affiliate Success

ReferOn Shortlisted with ‘Affiliate Program of the Year’ by Gambling Insider

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ReferOn Shortlisted with ‘Affiliate Program of the Year’ by Gambling Insider

 

ReferOn, a state-of-the-art affiliate program management system, was recognized alongside MioMedia affiliate program by the reputable Gambling Insider publication on the Affiliate Program of the Year 2024 shortlist.

The MioMedia affiliate program has seen significant growth over the past year, with first deposits up 190%, deposits up 76% and marketing spend up 147%. This growth in performance is due to transparent conditions and the attractiveness of brands such as MyEmpire, Neon54 and Slotspalace, known for their attractive gamification and design.

David Harris, B2B Affiliate Team Manager at ReferOn, noted the achievement: “Our partnership with MioMedia has played a significant role in their success. Thanks to ReferOn’s comprehensive analytics, we have enabled flexible affiliate models, which is one of the keys to growth.”

Helen Reginia, Head of Affiliates at MioMedia, commented on the nomination: “Implementing ReferOn into our processes has been a game changer. The platform has given us the tools to provide competitive commissions to our affiliates, ensuring a stable partnership based on trust, commitment and support.”

MioMedia plans to continue its growth and is preparing to launch new projects, which you can learn about at iGB Affiliate London 2024 from 6 to 8 August on stand E40. In turn, the Referon team will talk about upcoming technical innovations there, at the stand Q10.

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The last London edition of the ICE Exhibition: Sends employees are sharing insights from the event

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ICE is the global conference, home to 600+ international brands that provide access to financial products, gaming tech solutions, and innovations. Sends team visited the exhibition and here is a take on it.

ICE London 2024 opened on the 6th of February and lasted for three days at the ExCel exhibition center. This year the organizers broke the record of 811 exhibitors from 76 countries and created the biggest in its history Consumer Protection Zone.

This conference gathers the biggest players from financial, law, gaming, crypto markets to make them cooperate, and create new solutions and regulations. There are well-known Sumsub, BetConstruct, AWS, and many others among the participants.

ICE London is a must-visit conference not only for the UK based companies but for every international player. It surprises everyone with its scale, diversity, and possibilities. We met partners and our colleagues, shared news, and gained experience. This is truly a celebration of technologies from all around the world, commented Anastasiia Pervushyna, Director/MLRO in Sends. ICE Esports Arena was something new for me this year. The industry is fast growing so we got new contacts to explore the area. New grounds, that is what I love about the ICE Exhibition.

One of the shareholders (owners) Sends company is Alona Shevtsova, a businesswoman, philanthropist, and active participant in the Ukrainian and UK FinTech community.

“ICE London 2024 provided a fantastic opportunity to establish new connections within the industry, enhance business relationships with our clients, and showcase the remarkable and continuous transformation of our product portfolio. We are glad to participate in the last ICE in London and showcase our latest innovations in payment technology”, Alona Shevtsova added.

After an independent selection process, ICE organizers move to Fira Barcelona Gran Via in 2025. Next year this conference will be held in Europe which can bring new contacts and value for the participants. Sends company already plans the visit to Barcelona in January 2025 for the first ICE Conference in Europe. To stay in touch with Sends representatives, please use [email protected] email.

To learn more about Sends and its special offer, please visit www.sends.co.
*Sends is a trade name of SMARTFLOW PAYMENTS LIMITED.
SMARTFLOW PAYMENTS LIMITED is registered in England and Wales (Company number 11070048).

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Affiliate Success

Checkd Group and William Hill claim Marketing prize at iGB Affiliate Awards 2024

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Checkd Group and William Hill claim Marketing prize at iGB Affiliate Awards 2024

 

Checkd Group and William Hill took home the top prize in the Marketing Campaign of the Year category at last night’s iGB Affiliate Awards 2024.

The team picked up the award for the ‘No Tippy Tappy Football with Sam Allardyce’ video series, which has been a major hit across its 50 episodes with its high-profile guests presenting insight, opinions and anecdotes.

Star guests on the show have included Graeme Souness, Duncan Ferguson, Robbie Fowler, Karl Robinson and Simon Jordan, with the judges impressed by the way that the content reached an audience of over 26 million during the judging period.

Will Tyrrell, Director of UK Media at Checkd Group, said: “‘No Tippy Tappy Football with Sam Allardyce’ has been a big hit for audiences and William Hill alike and the formula of insightful chat and opinion has worked very well. It’s fantastic to gain recognition for our efforts once again and we look forward to taking the show forward to even greater heights in the future. “

The iGB Affiliate Awards celebrates the best innovations, successes and contributions from across the industry.

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