News
ThePOGG.com – ADR Service Passes $2.5 Million Returned to Players
ThePOGG.com is delighted to announce that their complaints service has reached another milestone – as of Friday the 6th of September 2019 – the service has returned over $2,500,000 to players!
Almost exactly 2 years ago to the day, after over 4 years of operation, we reported that we’d recovered $1,000,000 of player funds – so it is clear to see that year-on-year our service is growing significantly. We are experiencing a huge increase in the number of players making use of our service and this is reflected in the fact that our total funds returned to players has increased by over 150% in the last two years. On average we have returned $62,500 per month in the last 2 years – over double what was returned per month at our previous landmark – a figure of $28k per month. Similarly, in September 2017 we had logged 1033 closed complaints and 58 open complaints; in Sept 2019 (so far) we are logging almost 2500 closed complaints and 159 open complaints – so this figure too is growing!
Beyond simply the cumulative amount returned to players, we can also iterate that in the last two years we have returned on average $2054/day to the playing community (more than double the per day value at the $1,000,000 mark). For the duration of the lifetime of our service this means that on average, by taking the time to submit a complaint to ThePOGG.com, the average player finds themselves $1041 better off as a result of doing so.
Our Complaints Manager has a wealth of experience in this field and as such understands the minutiae of the issues players may find themselves experiencing. The quality of the service has been recognised by the Malta Gaming Authority, who currently approve ThePOGG.com as an Alternative Dispute Resolution (ADR) provider. Under this remit ThePOGG.com currently provides ADR provision to close to a hundred MGA licensed operators.
The regulatory based remit that ThePOGG’s complaint service fulfils makes it unique within the affiliate sector complaint management outlets, reflecting our service’s experience and professionalism.
It has been a privilege to assist so many players recovering funds to date and we sincerely hope that the money returned has made a significant difference to the lives of the player’s and their families. We take great pride in having helped so many people and look forward to helping many more in the years to come.
Finally we want to remind players of our free Responsible Gambling app BetBlocker. If you are struggling to control your gambling or feel that it may be time to take a break, BetBlocker put the control back in your hands by allowing you to restrict your device from accessing over 6.5k gambling websites.
If you are looking to submit a complaint against a gambling operator you can do so here – https://thepogg.com/submit-complaint/
“I personally think the industry should view this as a positive chance to work hand-in-hand with the NHS, charities and government as all stakeholders pull together to minimise gambling harm. Gambling is meant to be fun and entertaining and the industry must ensure that it is responsible, so that those in need can gain access to properly funded support as and when they need it.”
Affiliate Compliance
Rightlander and RavenTrack Partner to Boost Affiliate Marketing Compliance and Advertising Opportunities
Leading iGaming compliance and tracking platforms unite to bolster affiliate marketing integrity.
Rightlander, a leading provider of marketing compliance and intelligence solutions, has announced a strategic partnership with RavenTrack, a prominent affiliate tracking platform. This collaboration aims to enhance marketing compliance and risk management for Raven Track clients and help identify untapped advertising opportunities with affiliates across global markets.
The partnership will offer access to Rightlander’s comprehensive suite of innovative marketing compliance solutions, including web, search, and social media monitoring to track affiliate promotional activities, content compliance scanning to ensure adherence to regulatory requirements and monitoring services.
RavenTrack’s diverse client base spans established and emerging markets, and this partnership addresses the growing need for robust compliance measures in regions with evolving regulatory landscapes.
Sarafina Wolde Gabriel, CEO of Rightlander, commented on the partnership: “We’re excited to partner with RavenTrack to offer our cutting-edge compliance and marketing solutions to their global client base. As marketing regulations tighten in established and emerging markets, our tools will help brands and affiliates navigate the complex landscape of marketing compliance and capitalise on advertising opportunities.”
RavenTrack is a leading affiliate tracking platform specialising in providing advanced tracking and analytics solutions to help brands optimise their affiliate marketing programs. Its client base includes prominent brands such as Jumpman Gaming, Betfred, Bet9ja, and Mr. Q, to name a few.
Adam Rowley, RavenTrack’s Managing Director, expressed enthusiasm about the partnership: “At RavenTrack, we understand the critical importance of marketing compliance. Our collaboration with Rightlander represents a significant step forward in our mission to provide our clients with robust, innovative and effective tools for managing their affiliate programs.”
“By integrating Rightlander’s advanced compliance solutions with our cutting-edge tracking platform, we’re empowering our clients to navigate the complex regulatory landscape with confidence while maximising their marketing potential.”
This partnership represents a significant step forward in promoting responsible and compliant marketing practices in the rapidly evolving affiliate marketing industry. By combining RavenTrack’s expertise in affiliate tracking with Rightlander’s advanced compliance tools, the collaboration aims to set new standards for transparency and regulatory adherence in the sector.
Affiliate Announcements
Raise your Game with BoostBox by MyAffiliates: a new AI-Driven must-have iGaming Affiliate ace, for instant wins and real results
Jackpots just got closer for iGaming affiliate marketers with the launch of BoostBox by MyAffiliates — a new AI-driven tool designed to unlock new levels of affiliate potential. With a simple touch of a button iGaming affiliate partners can now access:
- Instant Updates: up-to-date product and promotional information
- Increased Productivity: easy access to brand resources, whilst reducing support queries by up to 40%
- Streamlined Research: brand and product information in an instant
- Quality Content: resources to produce consistent, on-brand promotional content
Boostbox by MyAffiliates is not just a game-changing upgrade — it’s a leap forward in affiliate marketing, setting a new standard in the industry for speed, relevance, impact and results.
iGaming affiliate marketing has long faced recurring obstacles that impact performance potential – delays in accessing information, time-consuming research, content inconsistencies, and resource limitations. BoostBox by MyAffiliates is an innovative AI-driven solution to these challenges, enabling affiliates to stay competitive and focused, taking results to a new level.
Clemence Dujardin, Group CEO at MyAffiliates, “BoostBox is redefining iGaming affiliate support and is the ultimate affiliate marketing solution. By maximising the capabilities of AI to bring real-time information to affiliate partners, programmes and content are guaranteed to be as impactful and as engaging as possible. MyAffiliates is at the forefront of affiliate marketing, and using the latest technology to launch BoostBox today, our users can enjoy the very best available affiliate marketing experience and strengthen their potential overnight.”
Roo Wright, Founder of BoostBox added, “Having built a number of affiliate businesses over my 18 years in the industry, I know firsthand the challenges affiliates face. BoostBox was born from that experience, and our partnership with MyAffiliates will help take affiliate marketing to the next level.”
MyAffiliates has long been a powerhouse in affiliate marketing software, empowering iGaming operators to bring all their brands and products together under one seamless affiliate system. Since its launch in 2007, MyAffiliates has set the standard in the industry, becoming the go-to platform for iGaming operators. In fact, StatsDrone recognised MyAffiliates in April 2024 as the most-used affiliate marketing software in the gaming industry—solidifying its role as a trusted leader and innovator in the space.
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